Join Mercantile Bank as a Full Time Business Analyst , where your passion for bridging communication between business stakeholders and technical teams can truly shine. This role offers the unique opportunity to drive continuous improvement, allowing you to make impactful contributions in an ever-changing environment. Engage with innovative projects that challenge your problem-solving skills and foster collaboration across departments. Your insights will shape strategic initiatives, enhancing customer-centric solutions that define our bank's excellence in service. Located in Wyoming, MI, this position is perfect for a forward-thinking individual eager to make a difference. Take the next step in your career and become a vital part of a team that values integrity, inclusivity, and the pursuit of innovation. The Business Analyst at Mercantile Bank plays a pivotal role in inspiring and driving strategic development through collaborative efforts with various business units. By leveraging data analytics, process automation, Microsoft 365, and other innovative technologies, this position targets efficiencies that benefit the bank. Acting as a crucial bridge between business units and technical teams, the Business Analyst develops a deep understanding of departmental challenges and aligns them with suitable technology solutions. Key responsibilities include analyzing current workflows and using process mapping tools to document and improve processes. This role emphasizes strong relationship-building and communication skills, ensuring clear alignment across departments for successful project implementation. By continuously monitoring and evaluating process changes, the analyst guarantees that improvements are effective and sustainable, while maintaining meticulous tracking of project progress through tools like MS Lists and Asana, ultimately driving operational excellence within the organization. Mercantile Bank was founded by entrepreneurs who believed building strong relationships and communities is accomplished through collaboration and innovation. It's more than being a financial institution, it's being a trusted ally and community partner. As Michigan's largest community bank, our roots are deeply embedded in the diverse communities we serve. Our commitment to our customers and community is at the core of all we do. As an employee of Mercantile Bank, you will receive competitive compensation, bonus opportunities, and best-in-class benefit options.