Business Analyst

Seminole County, FL-posted about 1 month ago

Full-time • Mid Level

Sanford, FL

1,001-5,000 employees

Executive, Legislative, and Other General Government Support

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Performs work to document, catalog, integrate, prepare, relate and secure data generated within the organization so that such data is accurate and shareable both in and out of the organization within the guidelines of HIPPA standards. Ensures data is a trusted organizational asset for both analytic and predictive purposes. Creates, from real time and stored data (data warehouse) data visualization tools and reporting products for sharing and consumption within the Fire Department to aid in organizational performance monitoring and operational enhancements. Utilizes tools and techniques of predictive analytics for both the short and long term to permit optimizations in resource utilization and deployment for organizational efficiency and effectiveness improvements. Salary will be determined depending on qualifications of candidates who exceed the minimum requirements as outlined within the job description. Additional compensation based on licensure. Note: These are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position.

Builds Structured Query Language (SQL) views and queries in the SQL server environment from multiple records management systems (RMS) databases. Utilizes Microsoft's SQL Server Reporting Services (SSRS), Microsoft SQL Server Management Studio and Report Builder for report generation and data visualization within the organization.
Designs, develops, and manages Fire Department dashboards, utilizing Microsoft Power BI and other industry standard platforms. Responsible for the management of the application, including users, permissions, and organization, as well as coordinating or providing any ongoing internal user training. Responsible for creating and managing the application content (Widgets, Gauges, Pages, Alerts, Queries on Demand, etc.).
Creates technical reports and makes recommendations regarding new software for data retention. Provides technical assistance and training for staff on new and current applications of systems. Coordinates Fire Department data processing and storage requirements with the County's Information Systems Department
Performs and/or oversees data conversions for data retention compliance.
Designs, creates and manages the SharePoint sites for the Fire Department. This includes design and creation of forms in other applications compatible in the SharePoint environment. Troubleshoots end-user problems and determines when to escalate to Information Services.
Coordinate and perform tests, including end-user reviews, for modified and new systems, and other post-implementation support.
Provides training and documentation for end users for all modified and new systems.
Prepares monthly/quarterly/yearly statistical reporting and data analysis. Responsible for generating, compiling, and interpreting reports, facts and figures in support of their findings to include business cases and solutions.
Review and analyze the effectiveness of existing systems and develop detailed functional specifications for improving or further leveraging these systems. Identifies client organization's strengths and weaknesses and suggested areas of improvement.
Delivers elements of systems design, including data migration rules, business rules, flow frames or other detailed deliverables.
Assists in determining the best return on investment for proposed solutions and provides cost accounting feasibility analysis to justify the means. Identifies full functionality of existing software solutions to identify any untapped benefits.
Occasionally creates and designs maps for Fire Department operational purposes.
Performs other related work as required.
In the event of an emergency, all employees are considered essential personnel and may be required to perform alternate duties.

Bachelor's degree in information system management/technology, Database Management or other closely related computer science field and two (2) years of computer and information management experience.
A comparable amount of education in database administration, and progressive experience may be substituted for the minimum qualifications.
SharePoint, SQL Server Reporting Services (SSRS), Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint) competency is required.
Experience with data visualization tools such as Power BI or Tableau.
Must be proficient at translating the business process into technical requirements, including database integration and functionality to vendors, management, development staff and users.
Must be proficient in office practices and procedures, and record keeping methods.
Must possess the ability to effectively interact with internal and external customers at all levels of the organization.
Ability to work independently to ensure that the assigned workforce achieves accurate and timely results.
Must possess and maintain a valid Florida Driver's License.
All employees must attend Seminole County Required Training.
Department Specific training and education per position may be required.

Knowledge and experience in Fire-Rescue MIS applications and operations is preferred.
Working familiarity with ESRI Geographic Information System (GIS) mapping is preferred.
Understanding of emergency response, in relation to EMS or Fire operations.

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