Business Analyst

Plexus • Raleigh, NC

1d

About The Position

Business Analysts provide Customer Service Excellence by helping customers implement technology solutions in a cost-effective way, determining the requirements of a project or program, communicating them clearly to stakeholders and solutions development, and helping end users test and deploy the solutions.

Requirements

• Bachelor’s Degree with 2-5 or more years of related experience is preferred.
• An equivalent combination of education and/or experience will be considered
• CCBA certification achieved or expected within role
• An equivalent combination of education and experience sufficient to successfully perform the key job accountabilities may be considered.
• Experience in computing systems or IT support is highly desirable
• Increased business knowledge
• Action oriented
• Leadership
• Ability to escalate issues appropriately
• Present information for decision making purposes with little to no direction
• Increased acumen for planning
• Strong time management skills
• Ability to multi-task i.e. managing multiple projects
• Professional office environment with suitable lighting, comfortable temperatures, and low noise level.
• May require prolonged periods of sitting at a desk, using a computer, and other office equipment.
• Minimal physical activity is generally involved, emphasizing the importance of good posture and ergonomic workplace arrangements.

Nice To Haves

• Agile and Lean Six Sigma certifications are desirable

Responsibilities

• Work with business partners to elicit high-level requirements and business needs, followed by articulating those into documented business requirements and demands.
• Assist with prioritization exercises by providing cost and effort estimation/analysis.
• Manage the priority of demands to map them appropriately into a process focused functionality roadmap.
• Contribute as a global team member as part of the overall application delivery process.
• Represent customers by collaborating with all IT Teams (e.g. Infrastructure, Development, Support) to ensure that business requirements are understood and that solutions meet expectations.
• Understand business processes and systems for assigned customer areas and act as a liaison for the customer area between IT, product teams, and the customer.
• Manage and successfully deliver moderate to high complexity projects.
• Apply broad knowledge to identify and resolve core problems.
• All GT team members are responsible for upholding the organization's cybersecurity posture by adhering to security policies and procedures, actively participating in training, protecting data and systems, actively identifying and mitigating vulnerabilities, and promptly reporting any suspicious activity or potential security incidents.

Benefits

• Plexus offers a comprehensive benefits package designed to support team members' wellbeing, including medical, dental, and vision insurance, paid time off, retirement savings, and opportunities for professional development.
• We also prioritize work-life balance and offer a variety of perks to enhance the team member experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees