Business Analyst

Versant Health•Troy, NY

About The Position

Business Analyst, Client Management Operations Who are we? Versant Health is one of the nation’s leading administrators of managed vision care, serving millions of our clients’ members nationwide. We are driven by our mission to help members enjoy the wonders of sight through healthy eyes and vision. As a Versant Health associate, you can enjoy a comprehensive Total Rewards package, which includes health and dental insurance, tuition reimbursement, 401(k) with company match, pet insurance, no-cost-to-you vision insurance for you and your qualified dependents. We are also invested in your success. There are many opportunities for advancement and development throughout all stages of your career with us. See how you can make a difference with the support of strong leadership and a team environment. See Everything, Be Anything™. What are we looking for? The Business Analyst provides administrative and technical business solutions for assigned projects. Identifies areas for improvements or new processes. Assists in defining business requirements, software specifications, applications or designing workflow processes.

Requirements

Preferred bachelor's degree in related field or equivalent combination or experience and education
Three (3) to five (5) years of related experience
HIPAA & Security Requirements
All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPAA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPAA Privacy Policies and Procedures. As a component of job roles and responsibilities, Associates may have access to covered information, cardholder data or other confidential customer information which must be protected at all times. As a result, Associates must explicitly adhere to all data security guidelines established within the Company’s Privacy & Security Training Program.

Responsibilities

Evaluate current and future business needs with regard to automation, technology and improved business processes.
Assist in designing business and technical requirements to support new business functions, improve internal processes, and satisfy external customer requests, and change or enhance the functions of current programs for the same reasons.
Collect requirements of proposed application systems or business mandates, evaluate and recommend applicable solutions, design a system of data and procedures to meet the requirements, work with software developers and system programmers to create specifications, test programs, implement the system and train the users.
Responsible for complex systems process analysis and design. Perform exploratory data analyses and present findings to both technical and non-technical audiences.
Provide project management skills develop work plans and act as Project Lead for all assigned projects