Business Analyst

Arizona State University•Tempe, AZ

10h•$65,000 - $70,000•Onsite

About The Position

Implements system requirements and performs routine data analysis to ensure data management objectives within a work unit are met. Reviews, analyzes, implements, and evaluates business systems and user needs for a technology projects at Educational Outreach and Student Services. Serves as the liaison between the business organization and the technology team. Designs solutions and writes requirements specifications, develops and executes test plans, and works with technical staff to build and implement the technology solution.

Requirements

Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Nice To Haves

Experience developing business and technical specifications for IT projects.
Evidence of effective professional written and verbal communications and presentation skills; flexible communication skills based on context and audience.
Experience in establishing and maintaining strong, effective, and collaborative working relationships with diverse stakeholders.
Experience in work that requires attention to detail and efficiency.
Experience in building strong professional relationships through collaborations.
Evidence of certifications such as CBAP.

Responsibilities

Consults with EOSS units to conduct requirements gathering and solution design to address business needs.
Writes business process documentation.
Manages multiple technology projects across EOSS by preparing and maintaining implementation plans, managing project issues and ensuring project tasks are completed.
Facilitates decision-making by communicating across project teams and functional areas; elicits requirements using interviews, requirements meetings, surveys, document analysis, site visits, business process descriptions, use cases, scenarios, and workflow analysis.
Applies approved project methods, standards and processes to reduce total cost of ownership by applying best practices.
Serves as liaison between the functional project team and the technology support organization.
Provides information to project/development teams so that solutions meet customer's needs.
Provides expertise in software testing design and coordinate performance of tests.
Consults with cross functional teams across the University to identify and/or develop roles specific to users and coordinates security design.
Supports functional users in designing and developing reports.
Supports end-user through on-call support and problem resolution, as needed.
Creates training documentation in collaboration with internal and external development teams.
Provide training and support to end-users on new systems and applications, ensuring smooth adoption and effective utilization.