Business Analyst

HCVT • Fort Worth, TX

242d

About The Position

At HCVT, we believe every challenge presents an opportunity to positively impact our clients and people. Talented and ambitious individuals who seek limitless professional opportunities thrive at HCVT. Our team is known for its technical skill and ability to help clients address complex business issues all while investing in and supporting our people to provide a rewarding employee experience. We offer Tax, Audit, Advisory, and Business Management services to our clients, which include private and public companies, high-net-worth individuals, and family offices. We also specialize in serving clients across various industries such as Private Equity, Real Estate & Hospitality, Media & Entertainment, High-Net-Worth Individuals, Manufacturing & Distribution, Professional Services Firms, Technology, Healthcare, Nonprofit Organizations, and Affordable Housing. Our values guide us in our day-to-day interactions with our clients and each other—Integrity at our Core; Building Success Together; Passion for Excellence; and Diversity, Equity, & Inclusion. We are focused and committed to the needs of our clients and our team. Opportunities abound at HCVT. Our firm has experienced steady growth since its founding in 1991 and continues to expand its client service offerings, creating new opportunities for professionals to grow their careers. We make significant investments in training and provide interesting, diverse, and intellectually stimulating client engagements for our teams to work on—the kind of work that helps you develop and refine your skills to advance in the profession. At HCVT, we embrace a hybrid work model that offers a balance between in-office collaboration and remote convenience. Our teams work a minimum of two days a week in the office, complemented by in-person trainings, meetings, and team-building activities to foster your growth and deepen team connections. These trainings and events may take place outside of your home office location.

Requirements

• Bachelor’s degree in information systems, accounting, or related field required; accounting education/experience a plus
• 1-3 years of experience
• Some experience using MS SQL for querying, maintenance and troubleshooting preferred
• Self-starter with ability to work independently with minimal supervision
• Strong analytical and problem solving skills
• Excellent written, oral communication and documentation skills; able to communicate complex technical answers to non-technical people
• Customer service-oriented
• Flexible with changes in hours during busy season and able to assist after hours/on weekends if needed

Responsibilities

• Investigates, resolves, or escalates incoming business process and technical support requests from various clients for internal accounting and tax applications; proactively communicates issues to management and development teams as needed
• Manages support ticket backlog and prioritizes effectively to meet client service levels
• Identifies trends in issues and proactively suggests options to prevent future occurrences
• Supports continuous creation of, and updates to, support documentation
• Participates in requirements gathering, change management, and release management
• Develops queries and data visualizations in response to analytics requests
• Supports application testing

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Bachelor's degree
• Number of Employees: 251-500 employees