Terex-posted 4 months ago
Mid Level
Hybrid • Newton, NH
5,001-10,000 employees
Machinery Manufacturing

As part of the Materials Processing Business Engagement team, the Business Analyst will liaise directly with local business teams and the wider Information Technology organization to provide technical solutions to meet business objectives. This role will focus on supporting and optimizing our Epicor Kinetic ERP system, advancing global digital initiatives at local sites, and collaborating with internal and external teams to coordinate and implement process-driven, technical solutions to end users. Additionally, the Business Analyst will be expected to work on other business projects and support sites across various locations in the USA, working closely with the wider IT team. Local to a Terex Site preferred; hybrid work model, combining remote and onsite work.

  • Work closely with internal stakeholders and external partners to support ERP enhancements, troubleshoot issues and optimize system performance.
  • Manage Epicor Kinetic ERP support tickets, escalate issues, and support users in person and virtually.
  • Stay current with developments, changes and updates on Epicor Kinetic ERP and other applications utilized by the business.
  • Develop and maintain an in-depth understanding and knowledge of business process.
  • Understand, recommend and articulate how solutions will impact present and future business needs based on financial, resource and technological considerations.
  • Define, plan and implement process changes and/or improvements affecting systems. Including the support of all testing, implementation and roll-out activities.
  • Work with the wider IT organization to define solutions and support deployment of changes.
  • Support the digitalization of the sites by applying enterprise solutions.
  • Proactively identify new systems that could add meaningful value to the business.
  • Ensure that IT documentation, procedures, processes are compliant with SOX & internal IT control requirements.
  • Build and maintain positive relationships with Stakeholders.
  • Enhance the user experience by developing communication and training for new and existing users of guidelines, methods and procedures in Epicor Kinetic and other software.
  • Other duties as assigned.
  • Degree in Information Systems, Business Administration, Computer Science, or equivalent and relevant work experience.
  • 3+ years of experience in IT with a focus on Epicor Kinetic.
  • Strong knowledge of both technical and functional aspects of Epicor Kinetic.
  • Experience providing solutions within the heavy manufacturing industry.
  • Experience in the application of Epicor MES preferred.
  • Experience with AI platforms such as Tulip and Palantir preferred.
  • Competitive salaries
  • Team Member bonuses
  • Healthcare
  • Holidays
  • Life insurance
  • LinkedIn Learning
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