Business Analyst, WMS

CJ Logistics • Des Plaines, IL

113d • $75,000 - $95,000

About The Position

Are you a logistics professional who excels at making complex systems work seamlessly with business goals? We're looking for a WMS Business Analyst to join our team. In this role, you will be the primary Subject Matter Expert (SME) for Warehouse Management System (WMS) projects, ensuring our solutions align with operational goals and customer needs. This position is on-site. You must live within a commutable distance of the location.

Requirements

• A Bachelor's degree or equivalent related work experience is required.
• 2+ years of experience leading WMS implementations or in a similar role preferred.
• Strong analytical skills with experience in identifying potential issues and developing contingency plans.
• The ability to manage your own priorities while being a strong team player.
• A willingness to travel up to 20-25% annually, based on project needs.
• Experience delivering on-the-job coaching is preferred.

Responsibilities

• Lead project teams for successful delivery of WMS implementations.
• Develop and maintain comprehensive project documentation, including business requirements, functional specifications, process flows, test scripts, training guides, and user manuals.
• Lead requirements-gathering sessions with stakeholders to capture operational needs and translate them into system requirements.
• Collaborate with Project Managers, Operations, and IT teams to ensure documentation accurately reflects scope, timelines, and risks.
• Evaluate current and/or intended warehouse environments and document fit/gap analyses, risks, and proposed process changes.
• Support testing cycles by preparing test plans, documenting results, and tracking defects or issues to resolution.
• Provide detailed process documentation and training materials to support end-user adoption and knowledge transfer.
• Act as a WMS SME by documenting and explaining how system functionality aligns to operational processes and customer outcomes.
• Monitor system and operational performance, record findings, and contribute to documented recommendations for improvement.
• Facilitate change management activities by documenting as-is and to-be processes and helping stakeholders understand impacts.
• Communicate project updates and outcomes with internal and external stakeholders through well-structured documentation and presentations.
• Additional job duties as assigned.

Benefits

• Hybrid work schedule with 4 days in-office in Des Plaines, IL and one day remote.
• Competitive salary and a comprehensive benefits package.
• Full health insurance (medical, dental, and vision).
• 401(k), life insurance, and tuition assistance.
• Paid time off to rest and recharge.
• An open-door work environment that values feedback and collaboration.
• Opportunities for career advancement within a growing company.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree