Business Analyst (Value Based Care)

Better-Health-Group•Tampa, FL

1d•Hybrid

About The Position

Our mission is Better Health. Our passion is helping others. What’s Your Why? Are you looking for a career opportunity that will help you grow personally and professionally? Do you have a passion for helping others achieve Better Health? Are you ready to join a growing team that shares your mission? Why Join Our Team: At Better Health Group, it’s our commitment, our passion, and our culture that sets us apart. Our Team Members make a difference each and every day! They support our providers and payors, ensuring they have the necessary tools and resources to always deliver best-in-class healthcare experiences for our patients . We don’t just talk the talk - we believe in it and live by it. Be part of a team that shares your passion and drive, and start living your purpose at Better Health Group. Responsibilities Local candidate highly preferred. Hybrid work schedule (In office/Remote). If remote, travel will be required, specifically to Tampa, FL. Reports to: VP National Products The National Products Business Analyst plays a key role in leading and managing the execution of value-based care programs across the organization’s MSSP ACO, Medicaid, and Commercial product lines. This role is responsible for ensuring successful program delivery through cross-functional coordination, data-driven decision-making, and continuous process improvement. The incumbent will serve as a key liaison between clinical, operational, and compliance stakeholders, ensuring deliverables are met, performance targets are achieved, and all activities remain audit-ready and compliant with contractual and regulatory standards.

Requirements

Bachelor’s Degree in Business, Public Health, Healthcare Administration, or related field.
3+ years experience in healthcare project management or program operations, ideally within a value-based care environment.
Proven experience managing cross-functional healthcare projects from design through implementation.
Strong analytical and critical-thinking skills, with the ability to translate complex data into actionable insights.
Demonstrated success in influencing leadership decisions and driving measurable improvements in program or quality outcomes.
Ability to balance strategic oversight with tactical execution in a fast-paced environment.
Excellent written and verbal communication skills with experience presenting to senior management.
Proficiency with Google Workspace (Drive, Docs, Sheets, Slides) and project management tools for real-time collaboration.
Exceptional organizational, time management, and prioritization skills; able to make independent decisions and exercise discretion in a dynamic environment.
Results-driven, detail-oriented, and committed to maintaining compliance and operational excellence.
Ability to travel periodically as needed to markets and corporate locations.
Appreciation of cultural diversity and sensitivity toward target patient populations.
Demonstrated ability to handle data with confidentiality.
Ability to remain in a stationary position for extended periods while working at a computer or attending meetings.
Frequent use of hands and fingers to operate standard office equipment.
Ability to move about the office environment, attend meetings, and collaborate with colleagues in person or virtually.
Occasional travel to markets or corporate offices as required.
Has a contagious and positive work ethic, inspires others, and models the behaviors of core values and guiding principles.
An effective team player who contributes valuable ideas and feedback and can be counted on to meet commitments.
Is able to work within our Better Health environment by facing tasks and challenges with energy and passion.
Pursues activities with focus and drive, defines work in terms of success, and can be counted on to complete goals.

Responsibilities

Lead the planning, execution, and performance tracking of National Products initiatives, ensuring all contract deliverables, milestones, and timelines are met in alignment with strategic objectives.
Own and maintain work plans, task trackers, and performance dashboards; monitor key risks, dependencies, and decisions, and proactively implement mitigation strategies.
Oversee the coordination of clinic-facing initiatives including care gap closure campaigns, quality improvement efforts, and performance optimization activities.
Analyze quality metrics (e.g., CQMs, HEDIS, Stars) and attribution data to identify trends, performance gaps, and improvement opportunities; develop and present actionable insights to leadership.
Partner cross-functionally with Product, Operations, IT, and Compliance to ensure efficient data exchange, operational alignment, and issue resolution.
Lead the development, documentation, and ongoing refinement of Standard Operating Procedures (SOPs), playbooks, and process maps; drive standardization and best practices across markets.
Prepare and present KPI summaries, executive updates, and progress reports to leadership.
Ensure all deliverables and communications meet contractual, CMS, Medicaid, and Commercial program requirements.
Lead quality assurance reviews of data submissions, provider rosters, and encounter files to ensure accuracy, integrity, and compliance.
Support strategic initiatives to enhance data integrity, improve operational efficiency, and reduce audit risk.
Coordinate and contribute to training and education efforts for clinics and internal stakeholders to drive program understanding and adoption.
Serve as a subject matter expert and consultant to leadership regarding regulatory expectations, operational performance, and program design.
Exercise discretion in prioritizing competing deliverables, allocating resources, and adjusting timelines as necessary to meet business needs.
Provide ongoing consultation to business leaders on compliance, process improvements, and program enhancements.
Represent the National Products function in meetings, committees, and workgroups; occasionally travel to markets as required.
Perform additional duties as assigned.