Ryan-posted 3 months ago
$74,000 - $112,200/Yr
Full-time • Mid Level
Hybrid • Dallas, TX
5,001-10,000 employees
Professional, Scientific, and Technical Services

The Business Analyst, Licensed Software, will liaise with solution stakeholders to gather information and analyze solution performance in order to capture business requirements and prioritize functionality enhancements, and contribute to future releases. The Business Analyst will interview solution users, solution owners, designers and developers and monitor industry best practices to collect, document and prioritize business requirements for communication to the solution team to drive product enhancements.

  • Establish relationships with solution stakeholders including external clients, internal clients (Ryan practice areas), and industry subject matter experts.
  • Interview stakeholders to understand the transaction tax business process and how the solution integrates with and enables the business process.
  • Document detailed transaction tax business processes.
  • Prepare business requirements based on stakeholder interviews to address solution gaps; prioritize requirements and discuss with solution owners.
  • Establish relationships with product owners to understand system functionality and future design roadmap.
  • Analyze existing business and system processes and provide recommendations for improvement.
  • Identify and document gaps between solution functionality and business processes where enhanced functionality, reporting or tax content could remedy those gaps.
  • Use computerized spreadsheets, relational databases, word processing software, and computer programming software to perform job functions.
  • Evaluate new product releases to confirm business requirements have been met; communicate product release information to stakeholders.
  • Perform other duties as assigned.
  • Bachelor's degree or Master's degree from a four-year college or university.
  • Minimum of two to four years of experience providing tax automation services.
  • Extensive experience modeling business processes and producing process documentation in a software consulting or information technology role.
  • Knowledge of transaction taxes in the United States and Canada.
  • Intermediate knowledge of Microsoft Word, Access, Excel, PowerPoint, Visio, Microsoft Project, Outlook, and Internet navigation and research.
  • Accounting, Tax, or Information Technology degrees are desirable.
  • Familiarity with software development lifecycles is preferred (SDLC, Agile, etc.).
  • Prior experience with transaction tax software is highly desirable.
  • Hybrid Work Options
  • Award-Winning Culture
  • Generous Personal Time Off (PTO) Benefits
  • 14-Weeks of 100% Paid Leave for New Parents (Adoption Included)
  • Monthly Gym Membership Reimbursement OR Gym Equipment Reimbursement
  • Benefits Eligibility Effective Day One
  • 401K with Employer Match
  • Tuition Reimbursement After One Year of Service
  • Fertility Assistance Program
  • Four-Week Company-Paid Sabbatical Eligibility After Five Years of Service
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