Business Analyst, Sr

TISTA Science and Technology Corporation

11d•Remote

About The Position

Are you a purpose driven Senior Business Analyst seeking to join Dreamers, Drivers, and Doers who serve the Veterans that have protected our Freedom? The selected Senior Business Analyst will be supporting critical financial applications within the Veterans Affairs which directly impacts the wellbeing of our soldiers and military families. Our teams are built with customer service focused professionals well versed in Agile Methodologies, ITIL Framework, and Operations & Maintenance. The successful Business Analyst will coordinate between all stakeholders in order to elicit, analyze, communicate, and validate requirements and business processes. At TISTA, you’ll do meaningful, mission‑driven work that improves lives alongside teammates you trust and leaders who are transparent and supportive. We invest in your learning and internal mobility so you can build a career that keeps advancing. We’re proud to serve and hire Veterans, and we put people first in everything we do. Additional perks will include above Industry Healthcare Benefits, Remote Working Options, Paid Time Off, Training/Certification opportunities, Healthcare Savings Account & Flexible Savings Account, Paid Life Insurance, Short-term & Long-term Disability, 401K Match, Tuition Reimbursement, Employee Assistance Program, Paid Holidays, Military Leave, and much more.

Requirements

10 yrs relevant experience in:
IT Operations and Maintenance (O&M).
Service Supplier/Vendor management.
IT Service Management (ITSM).
Process mapping.
Functional Decomposition of IT O&M functions.
Identify and Assess Direct and Indirect O&M activities.
Experience in a customer–facing role, including comprehending business needs.
solving complex problems, and capturing business requirements to convert them into technical requirements.
Experience with leading Scrum teams as a Scrum Master and working with developers to translate business needs into user stories.
Experience working on Federal programs that are of high priority, visibility, and public-facing.
Experience with Agile delivery programs.
Must be able to work quickly with a high degree of accuracy with cross-functional teams.
Able to work under minimal supervision, act independently and exercise an expert level of decision-making capability.
Excellent writing skills and ability to produce polished written products.
Demonstrated ability and experience using Microsoft Office Suite including Word, PowerPoint, Excel, Visio, and Access.
Bachelors of Science or Bachelor of Art or additional 10 years of relevant experience.
The ability to pass a Moderate Background Investigation (MBI).

Nice To Haves

Certified Scrum Master, Certified Scrum Product Owner, or other Agile Certification (nice to have).

Responsibilities

Contribute to and manage small scrum teams supporting multiple development efforts. Leverage customer expertise and team member contributions to juggle multiple priorities on parallel projects.
Facilitate meetings and discussion as needed for diverse and senior groups of government stakeholders and multiple contractor subject matter experts.
Responsible for creating/updating documents required as part of an agile system development life-cycle including user stories, detailed functional specifications, technical design input, process documents (such as SOP's, guidelines, and validation master plans), etc.
Analyze, design, implement and support IT business applications and systems in close collaboration with customers, users and project leads.
Develop functional and non-functional testable business requirements/user stories.
Support business by becoming a Subject Matter Expert for applications and standards.
Coordinate with the technical development team to ensure complete understanding of functional specifications.
Assist with development of education & outreach materials including user guides and other external communications.