Business Analyst, Sr (Claims Processing)

TISTA Science and Technology Corporation

9h•Remote

About The Position

TISTA Science and Technology is seeking a purpose-driven Business Analyst, Sr to join a team that serves Veterans. This role involves acting as a liaison between customers and subject matter experts to elicit, analyze, communicate, and validate requirements and business processes. The Business Analyst, Sr will prepare and maintain detailed documentation related to programming, systems operations, and requirements, working closely with the technical team to ensure business specifications are accurately reflected. The position requires achieving and maintaining subject matter expertise in relevant functional areas. TISTA emphasizes meaningful, mission-driven work, investing in employee learning and internal mobility, and is proud to serve and hire Veterans.

Requirements

10 yrs relevant experience as a Business Analyst or in equivalent role in software development team (Claim Processing or healthcare industry knowledge is required).
Experience in a customer–facing role, including comprehending business needs, solving complex problems, and capturing business requirements to convert them into technical requirements.
Experience with contributing to Scrum teams and working with developers to translate business needs into user stories.
Experience with Agile delivery programs.
Must be able to work quickly with a high degree of accuracy with cross-functional teams.
Flexibility in working independently and collaboratively as needed. Able to work under minimal supervision or in team environment and exercise an expert level of decision-making capability.
Excellent writing skills and ability to produce polished written products.
Excellent organizational skills: ability to capture notes, action items, recognize next steps from discussions and follow-up with necessary individuals to bring a topic to conclusion.
Demonstrated ability and experience using Microsoft Office Suite including Word, PowerPoint, Excel, Visio, and Access.
Experience using a requirements management tool (Jira, Agility, Doors, Rational, etc...) and ability to manage all aspects of the requirements lifecycle including initial draft elicitation, refinement, approvals, technical story breakdown, change requests and defect tracking.
Bachelor's Degree (Engineering or a related scientific/technical discipline) or additional 8 years of relevant experience.
Applicable professional certifications such as Business Analyst, Product Owner, Scrum, SAFe, Agile, etc.
The ability to pass a Moderate Background Investigation (MBI).

Nice To Haves

Experience working on Federal programs that are of high priority, visibility, and public-facing (desired but not required).

Responsibilities

Facilitate meetings and lead discussion for diverse and senior groups of government stakeholders and multiple contractor subject matter experts. Drive efficient conversation to deliver concrete results.
Responsible for creating/updating documents required as part of an agile system development life-cycle including user stories, detailed functional specifications, technical design input, process documents (such as SOP's and guidelines), etc.
Develop functional and non-functional testable business requirements/user stories, support test case reviews to ensure requirements are met.
Support business by becoming a Subject Matter Expert for applications and standards.
Analyze, design, implement and support IT business applications and systems in close collaboration with customers, users and project leads.
Coordinate with the technical development team to ensure complete understanding of functional specifications.
Contribute to small scrum teams supporting multiple development efforts. Leverage customer expertise and team member contributions to juggle multiple priorities on parallel projects Assist with development of education & outreach materials including user guides and other external communications.