Business Analyst - Research Informatics Operations
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About The Position
The Research Informatics Operations (RIO) team is looking for an experienced and enthusiastic Business Analyst II to coordinate, manage and support the information system needs of the Dana-Farber Cancer Institute (DFCI) research community. The Business Analyst II will join the Client Services Team, supporting Customer Experience Operations under the RIO umbrella. The mission of the Client Services Team is to support the operations of the research program at Dana-Farber/Harvard Cancer Center, including but not limited to clinical trial management, grant development, intellectual property management, and biospecimen banking. Incumbent will work on medium to large sized projects, to design, develop, implement, and support the overall support of the research system operations program. They will collaborate in re-engineering and developing new business processes to support DF/HCC's need for automation and process development for new clinical trials management initiatives and basic science. The Business Analyst will support day-to-day usage of RIO applications and be responsible for providing education on system workflows and functionality. The incumbent must be able to create and maintain healthy working relationships with end users, DF/HCC, and site leadership. They will serve as a mentor and resource for junior staff.
