Business Analyst/Quality Assurance Tester, Agency IT Specialist II (NCS) - Department of Finance

City of Baltimore, MD • Baltimore, MD

164d • $74,803 - $119,684

About The Position

The City of Baltimore's Department of Finance is seeking an Agency IT Specialist II that will work closely with Finance, Security, and Integration teams to deliver high-quality, scalable, and maintainable Workday reporting solutions that meet stakeholder needs. This includes analyzing security needs, suggesting solutions, and implementing those solutions that maintain the integrity of the back-end data. This position will also evaluate bi-annual Workday releases as to how they impact our financial reports as well as perform testing on release modifications that affect the report design. This position will report directly to the Finance Project Manager for the Department of Finance.

Requirements

• Bachelor of Science degree.
• One year of related specialty IT experience (e.g., system engineering, network engineering, information security, application programming, systems design, hierarchical/relational database management, GIS experience, custom report writing, or developing and supporting cloud-based software integrations).
• Excellent verbal and written communication skills.

Nice To Haves

• Previous IT work lead experience.
• Previous IT experience in government.
• Experience working with ERP systems, preferably Workday.
• Knowledge of ticket management systems, with experience managing ticket processes in Tyler Technologies, SolarWinds, and Charm ticketing systems.

Responsibilities

• Deliver high-quality, scalable, and maintainable Workday reporting solutions.
• Analyze security needs and suggest solutions.
• Implement solutions that maintain the integrity of back-end data.
• Evaluate bi-annual Workday releases and their impact on financial reports.
• Perform testing on release modifications affecting report design.
• Assist Workday workstream leads with scheduling, meeting coordination, and testing.
• Maintain all Workday General Ledger Account strings in MUNIS Database.
• Assist users with setup and year-end processing.
• Manage software release updates, including coordinating with stakeholders and conducting testing.
• Perform Quality Assurance (Testing) on new features installed on the Tyler Technologies MUNIS System.

Benefits

• Medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans.
• Wellness programs, support groups, and workshops.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: Bachelor's degree