Business Analyst/Project Manager (BUS SYS ANL 3)

Davis • Davis, CA

86d • $77,100 - $139,900 • Hybrid

About The Position

Under general supervision of the Instructional Innovations Project Manager, Northern Academy, provide business systems analysis, research, system development, project management, training, and technical support on projects that provide technology solutions, business intelligence and project management-related needs. Design, build, implement and optimize a statewide project management system for a broad network of California child welfare services training and workforce development partners, including the Northern Academy, other CalAcademies, California Department of Social Services (CDSS), and other partners across the state. This project management system will be used to document, track and manage simultaneous complex, statewide projects across multiple organizations that are geographically distributed and have distinct but interrelated functions. Work in a highly collaborative manner with statewide partners and stakeholders to elicit, document, and analyze business requirements and objectives; address concerns; and implement best practices for program and process improvement. Define and analyze business practices, processes, and problems, translating client requirements into workable models. Conduct data analysis to identify trends, patterns, and insights that drive informed decision-making. Research, recommend and provide design solutions that satisfy user requirements and optimize business processes and systems to enhance efficiency and productivity. Design, develop and implement solutions to address business challenges, testing both technical and business process compatibility. Prepare detailed reports, recommendations, and presentations for stakeholders, including senior leaders and CDSS. Assist in the development of business cases and cost-benefit analysis for proposed projects. Prepare general and detailed work plans; provide technical training, documentation, guidance, and support to clients. Plan and conduct end-user acceptance testing; develop training materials for system/process implementation. As project manager, lead and manage cross-functional teams that involve multiple projects simultaneously, from initiation to closure, ensuring adherence to project timelines, scope, and desired outcomes. Develop comprehensive project plans, including defining objectives, deliverables, resource requirements, and timelines. Monitor project progress, identify and mitigate risks, and provide regular status updates to stakeholders. Collaborate with cross-functional teams to ensure effective project communication and alignment. Foster a culture of continuous improvement by optimizing project management processes and best practices. Identify and implement key performance indicators (KPIs) to evaluate project success. This position will uphold our organization's commitment to inclusive excellence and accessibility by utilizing overarching design thinking, ensuring a human-centered approach to innovation, alongside a technology strategy. This role combines the analytical and technical skills of a business analyst with the strategic planning and execution capabilities of a project manager to drive meaningful and measurable change.

Requirements

• Bachelor's degree in a related field or discipline and/or equivalent training or relevant work experience.
• Minimum of three years' experience in business systems analysis.
• Proficient in tools such as Smartsheet and Airtable.
• Experience synthesizing complex technical and conceptual information within Agile methodologies.
• Experience in developing comprehensive knowledge base documentation.
• Facilitation experience, including leading strategic planning and project management sessions.
• Skilled in presenting clear, actionable alternatives to diverse audiences.

Nice To Haves

• Business Analysis Certification.
• Project Management Certification.
• Experience using Tableau or another Data Visualization application.
• Experience in quality assurance and user acceptance testing.
• Familiarity with Asana.

Responsibilities

• Provide business systems analysis, research, system development, project management, training, and technical support.
• Design, build, implement and optimize a statewide project management system.
• Work collaboratively with statewide partners and stakeholders to elicit, document, and analyze business requirements.
• Conduct data analysis to identify trends, patterns, and insights.
• Research, recommend and provide design solutions to optimize business processes.
• Prepare detailed reports, recommendations, and presentations for stakeholders.
• Assist in the development of business cases and cost-benefit analysis.
• Lead and manage cross-functional teams on multiple projects.
• Develop comprehensive project plans and monitor project progress.
• Identify and implement key performance indicators (KPIs) to evaluate project success.

Benefits

• High quality and low-cost medical plans.
• UC pays for Dental and Vision insurance premiums.
• Extensive leave benefits including Pregnancy and Parental Leave.
• Paid Holidays annually.
• Paid Time Off/Vacation/Sick Time.
• Continuing Education allowance and Education Reimbursement Program.
• Access to free professional development courses.
• WorkLife and Wellness programs and resources.
• On-site Employee Assistance Program.
• Supplemental insurance options.
• Public Service Loan Forgiveness Qualified Employer.
• Retirement benefit options including Pension and other Retirement Saving Plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Real Estate
• Education Level: Bachelor's degree