Business Analyst – Project Lead - 26-00807

NavitasPartnersColumbia, SC
8dHybrid

About The Position

"Navitas Partners, LLC" is seeking Business Analyst – Project Lead for an exciting job in Columbia, SC.

Requirements

  • Bachelor’s degree (required)
  • 5+ years of experience as a Business Analyst
  • 5+ years of experience working with Child Support systems
  • 5+ years of experience with financial operations, including receipts, distribution, disbursements, recoupment, and/or reconciliation
  • 5+ years of experience in workflow design and system enhancements
  • 5+ years of experience conducting stakeholder interviews
  • 5+ years of experience with SQL querying

Nice To Haves

  • Degree in Finance or Information Technology
  • Experience with Microsoft Team Foundation Server (TFS) and Microsoft Test Manager
  • Experience working in Agile and/or Waterfall development environments

Responsibilities

  • Partner with functional leadership and business analysts to identify improvement opportunities and deliver actionable recommendations
  • Analyze existing workflows to identify inefficiencies and user pain points
  • Design optimized workflows aligned with state business and regulatory requirements
  • Propose and document enhanced functionality for complex financial processes
  • Design self-guided and intuitive user experiences, including guided navigation, tooltips, contextual help, and step-by-step wizards
  • Improve usability and reduce training dependency through automated and user-friendly design approaches
  • Conduct stakeholder interviews to gather and validate business requirements
  • Collaborate with business and testing teams to develop test scenarios, test cases, and support testing efforts
  • Participate in recurring functional meetings addressing enhancements, defects, and user-reported issues
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