Business Analyst - PBC Programs

Hub International Insurance•Warwick, RI

11d•Hybrid

About The Position

Discover a Career That Empowers You — Join HUB International! At HUB International, we’re more than just an insurance brokerage firm — we’re a thriving community of entrepreneurs driven by purpose and passion. Every day, we help individuals, families, and businesses protect what matters most by providing a broad array of insurance, retirement, and wealth management products and services. But we don’t stop there — we also invest deeply in our people. Here, your career is in your hands. You’ll be empowered to learn, grow, and truly make an impact. Whether you're supporting a local business or helping a national client navigate complex risk, you’ll be backed by the strength of a global firm and the heart of a regional team. As one of the world’s largest insurance brokers — and a proud Stevie Award-winning workplace — HUB offers a unique blend of big-company resources and entrepreneurial spirit. With over 20,000 professionals across 570+ offices in North America, we bring together industry-leading technology, a strong culture of collaboration, and centers of excellence that fuel innovation. Explore your future with HUB International. Let’s grow together. If you're ready to be part of a company where your voice matters, your work has purpose, and your potential has no limits — HUB is the place for you. HUB Northeast’s subsidiary, Program Brokerage Corporation (PBC), is a nationally ranked top wholesaler and powerful market resource for brokers and agents. PBC is seeking a Unit Assistant join our Warwick, RI team. This position will work remotely a few days a week. While insurance experience is not preferred, candidate should have a strong desire to learn. Job Purpose To support the strategic advancement of PBCs Carrier reporting, workflow, projects, forecasting, performance management, and business decisions. The role will require collaboration with the business analyst team on a variety of challenging projects using creative problem solving, as well as repetitive bi monthly/monthly reporting requirements for internal and external parties.

Requirements

2-3 years related experience
Understanding of database concepts and experience with querying databases to extract relevant data.
Basic understanding of statistical methods and tools for data analysis and decision-making.
Experience with BI tools to help organizations make data-driven decisions.
Proficiency in tools like Excel (including use of VBA), SQL, and data visualization software (e.g., Tableau, Power BI)
Understanding of APIs (Application Programming Interfaces) and how they integrate with various systems.
Knowledge of process modeling and business modeling tools
Department Account Management & Service
Required Experience: 2-5 years of relevant experience
Required Travel: No Travel Required
Required Education: High school or equivalent

Nice To Haves

Valid P&C license preferred
Some knowledge of insurance helpful but not required

Responsibilities

Analyze data to identify trends, patterns, and insights that inform business decisions.
Gather data and required information, convert it into various formats and reports.
Create and maintain shared dashboards and reports for performance management, forecasting, and data modelling.
Identify opportunities for process enhancements and drive initiatives that improve efficiency and effectiveness.
Work on projects to increase use of automation and streamlined workflow.
Create process maps and flowcharts to visualize business processes and identify areas for improvement.
Support change management initiatives by helping teams adapt to new processes and systems.
Produce clear and comprehensive documentation, including business requirements documents, user manuals, and process documentation.
Collaborate with stakeholders to gather, document, and prioritize business requirements.

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