Business Analyst, OTC Process Owner

Nutrien

7d

About The Position

Nutrien is a leading provider of crop inputs and services, and our business results make a positive impact on the world. Our purpose, Feeding the Future, is the reason we come to work each day. We’re guided by our culture of care and our core values: safety, inclusion, integrity, and results. When we say we care, we mean it. We’re creating an inclusive workplace where everyone feels safe, has a sense of belonging, trusts one another, and acts with integrity.  

Through the collective expertise of our nearly 26,000 employees, we operate a world-class network of production, distribution, and ag retail facilities. We efficiently serve growers' needs and strive to provide a more profitable, sustainable, and secure future for all stakeholders.  Help us raise the expectation of what an agriculture company can be and grow your career with Nutrien.

The AR Business Analyst will report directly to the Senior Manager, OTC Continuous Improvement, and will work closely with the Accounts Receivable Operations Excellence team to identify recurring payment-related issues, streamline processes, and strengthen standardization and efficiency across our Order to Cash operations.

This role requires strong analytical capability, and experience with payment processing, financial transactions, and cross-functional collaboration. The successful candidate will develop a deep understanding of order to cash behaviors, bank file processing, cash application activities, and financial reporting within our cross‑ERP environment.

Requirements

• Bachelor’s degree in Accounting, Finance, or a related discipline.
• 3+ years’ experience in payment processing, accounts receivable, business analysis, or a similar financial operations role.
• Strong attention to detail and accuracy.
• Self‑motivated with the ability to prioritize tasks and manage competing deadlines.
• Collaborative mindset, thriving in a team‑based environment.
• Excellent analytical and problem‑solving skills with the ability to troubleshoot payment issues.
• Ability to understand business concepts and translate them into effective operational processes.
• Ownership mentality with a focus on advocating for improved technical or process solutions.
• Strong communication skills with the ability to present insights and recommendations clearly to cross‑functional partners and leadership.

Nice To Haves

• Experience with Microsoft Visio preferred.
• Experience with PeopleSoft, OnBase, HighRadius, and/or SAP S/4HANA is an asset.

Responsibilities

• Serve as a key partner to internal stakeholders by providing timely, accurate, and efficient support in the cash tendering space.
• Partner with the Accounts Receivable operations teams to identify payment processing improvements, control gaps, and governance needs across multiple business units.
• Build collaborative relationships with project teams and key stakeholders to ensure alignment and effective issue resolution.
• Perform root cause analysis on recurring payment exceptions (e.g., unapplied cash, lockbox variances, returned payments) and provide recommendations for automation or process enhancements.
• Conduct cross‑ERP and cross‑functional assessments to identify opportunities for payment standardization and simplification.
• Create and maintain business process documentation, workflow diagrams, and testing materials specific to payment processing activities.
• Support the design and execution of payment‑related testing—planning, performing, monitoring, and enhancing test procedures as needed.
• Analyze payment workflows to gather requirements and identify system or process improvements that reduce manual effort and enhance data accuracy.
• Collaborate closely with business stakeholders, project leads, and technical teams to clarify requirements and ensure consistency across systems and processes.
• Provide ongoing support to leadership and operational teams regarding payment processing standards, exceptions, and recommended solutions.

Benefits

• comprehensive medical, dental, vision coverage, and life insurance and well as disability coverage for positions working more than 30 hours per week
• retirement program that encourages our employees to save for the longer term, with generous matching employer contributions
• paid vacation, sick days and holidays as well as paid personal and maternity/parental leaves and an Employee and Family Assistance Program
• annual incentive plan, consistent with the terms of our program(s) where discretionary pay out of awards is reflecting components such as performance of the company and the employee

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees