Business Analyst or Senior Business Analyst

Nevada System of Higher Education • Glenrothes, NC

2d

About The Position

The Nevada System of Higher Education (NSHE) invites applications and nominations for the position of Business Analyst or Senior Business Analyst, Finance/Grants. This is a renewable, full-time, non-tenured, administrative position and reports to the Assistant Director of Workday. The position may be located in Reno or Las Vegas, Nevada. The NSHE is comprised of eight institutions: three universities, four community colleges, and a research institute. The public system of higher education in Nevada continues to experience rapid growth, with significant challenges and opportunities in serving over 105,000 students and 15,000 employees. The Workday enterprise information systems support the critical business functions of the NSHE campuses. The incumbent reports to the Analysis and Configuration Manager and assists NSHE stakeholders in identifying and configuring business processes and suggests refinements and improvements to those processes. The Business Analyst also provides user support in complex problem analysis and resolution; designs and develops reports, integrations, and data extracts that support business processes; develops technical specifications that support application customizations and enhancements based on Workday Releases and assists in quality assurance testing. The position serves as a bridge between the campus functional, internal and external team members, and the Workday team technical areas, and requires incumbent to have a higher education functional knowledge as well as a technical background.

Requirements

• Business Analyst, Finance/Grants: The successful candidate must have a Bachelor’s Degree in Information Systems or a related field from an accredited institution is required with two (2) years directly applicable experience . Alternatively, 6 or more years directly related experience.
• Two (2) years functional experience in the areas of Finance or Grants or 2 years Workday Business Analyst experience.
• Senior Business Analyst, Finance/Grants: The successful candidate must have Bachelor’s Degree in Information Systems or a related field from an accredited institution is required with four (4) years directly applicable experience or Master’s Degree with 2 years directly applicable experience. Alternatively, 8 or more years directly related experience.
• Four (4) years directly applicable experience; 2 years functional experience in the areas of Finance or Grants or 2 years Workday Business Analyst experience.
• Additional 2 years Workday business analyst experience in the areas of Finance or Grants.
• Knowledge of key business functions in higher education in the Workday Business Process and overall system.
• Knowledge of information systems in higher education to support the functions above.
• Knowledge of federal and non-federal awards, grants, and contracts
• Knowledge of award setup, management, billing, and reporting
• Ability to translate business process redesign and automation into administrative efficiencies.
• Ability and experience in aligning data, policies, workflows, and information systems.
• Ability to learn new technologies and the flexibility to adapt them to NSHE IT processes.
• Ability and experience in addressing technological, organizational and services challenges.
• Ability to work with diverse individuals in a respectful, tactful, and productive manner.
• Excellent oral and written communication skills, specifically with respect to consensus building, presentation of ideas and plans, listening and translating specifications/requirements, and project participation.
• Excellent interpersonal skills with a commitment to teamwork.
• Knowledge of business process analysis, business process redesign, and process improvement methods, tools, and techniques.

Nice To Haves

• Workday Pro Certification(s)
• Higher Education Experience
• Demonstrated understanding of Grants Management

Responsibilities

• The Business Analyst provides functional support to users of Workday.
• Work typically involves a combination of providing advice and troubleshooting Workday functional and technical areas.
• Must have an intermediate level of functional and Workday configuration knowledge.
• Must have WD Fundamentals in one or more core areas (Finance, HCM, Payroll).
• Participates in SME and Functional User groups.
• Basic level of understanding of reports and how they function in WD.
• Ability to create basic reports and to communicate basic functional specifications and requirements to reporting team.
• Primary contact for functional users needing help with functional reports and report writing.
• Basic level of understanding of Security and Roles in WD.
• Understands View Security for Securable Item and how to apply it.
• Basic understanding of domain lookup and what it secures as well as assignable roles and what roles an individual has.
• Ability to troubleshoot security of an issue, why it's not working and how it connects to functional configuration.
• Has taken basic Security course with WD.
• Primary contact for functional users needing help with roles and security changes.
• Basic level of understanding of EIBs and Integrations in WD.
• Primary contact for functional users needing assistance with EIBs or Integrations related to functional area.
• Intermediate skills in creating, analyzing, tracking and documenting service desk and change request tickets within the ticketing system.
• Must demonstrate excellent written and oral communication skills.
• Intermediate ability to analyze and document customer needs and requirements in the tickets.
• Fosters trusting relationships with customers, coworkers and supervisors.
• Provides excellent customer service to all constituents, documents customer concerns, anticipates customer concerns, and escalates concerns as appropriate.
• Excellent communication/listening skills.
• Helps team meet its goals and deliver quality work.
• Respect for his/her peers and helps where s/he can, making collaborations go smoothly.
• Engaged in team activities and meetings and actively contributes to team goals.
• Collaborate with team members to provide solutions to problems.
• Communicates, actively listens, participates, shares, teaches and effectively communicates to the customer, team members and supervisor.
• Accepts change and understands that change happens.
• Provides feedback, in a positive manner, regarding change that is being suggested/implemented.
• Demonstrates a sense of responsibility which affects how an employee works, the amount of work s/he does; s/he shows up for work on time, puts in the best effort and completes projects in a timely and effective manner.
• Positive attitude - maintains a professional and congenial attitude when working with customers and team members.
• Actively involved in daily tasks, effectively supports the customer, and engages in the team to accomplish the goals.
• Provide advanced functional support to users of Workday.
• Work typically involves a combination of providing advice and troubleshooting Workday functional and technical areas.
• Must have an advanced level of functional and Workday configuration knowledge.
• Must have WD Fundamentals in two or more core areas (Finance, HCM, Payroll) and one must be at advanced level.
• Advanced level coursework and experience in 2 specialty functional areas in WD (budget, benefits, etc.).
• Advanced understanding of WD cross functional configurations and interconnectivity.
• Co-leads and facilitates SME Groups and participates in functional User and Governance groups.
• Must take Core Certification Coursework.
• Performs system level audits and works with campuses to ensure integrity of system data.
• Intermediate level of understanding of reports and how they function in WD.
• Ability to create advanced and matrix type reports and to communicate complex functional specifications and requirements to reporting team.
• Basic understanding of calculated fields and how they function.
• Understand report security.
• Primary contact for functional users needing help with functional reports and report writing.
• Intermediate level of understanding of Security and Roles in WD.
• Understands View Security for Securable Item and how to apply it.
• Intermediate understanding of domain lookup and what it secures as well as assignable roles and what roles an individual has.
• Ability to troubleshoot security of an issue, why it's not working and how it connects to functional configuration.
• Has taken basic Security course with WD and is able to explain implications of pathways to various constituents.
• Primary contact for functional users needing help with roles and security changes.
• Intermediate level of understanding of EIBs and Integrations in WD.
• Creates, validates and runs inbound and outbound EIBs.
• Understands and has the ability to discern the differences between EIBs and Integrations.
• Has taken basic integrations course with WD.
• Primary contact for functional users needing assistance with EIBs or Integrations related to functional area.
• Advanced skills in creating, analyzing, tracking and documenting service desk and change request tickets within the ticketing system.
• Must demonstrate excellent written and oral communication skills.
• Intermediate ability to analyze and document customer needs and requirements in the tickets.
• Must be able to prepare reports and filters to track tickets and document configuration changes in Workday for audit purposes.

Benefits

• Comprehensive Health Insurance: includes health, dental, vision, and life insurance. Additionally, an employer paid long term disability plan is included.
• Outstanding Retirement Plan: professional employees are required to participate in the 401(a) Retirement Plan Alternative (RPA). Employee contributions of 19.25% are matched 100% by the employer and employees experience an immediate vesting in the plan. Employees who currently or previously participated in Public Employees Retirement System (PERS) of Nevada may be eligible to continue in the PERS plan.
• Paid Leave: generous annual leave (accrual of 2 days per month), sick leave (granted 30 days at time of hire), 12 paid holidays, and paid family leave.
• Education Benefit: employees and their qualified dependents may take advantage of a tuition savings benefit. Faculty may take up to six credits per semester at a reduced rate and their dependents may access an unlimited number of credits, if they meet specific criteria.
• Additional Perks: Employee assistance programs and professional development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level