Business Analyst, Motion Pictures Monetization

Warner Bros. Discovery•Burbank, CA

About The Position

WBD Monetization Technology team is looking for a Business Analyst with excellent problem solving, functional design, and technical development skills to be a member of a world class technology team, delivering and supporting solutions for the Motion Pictures division. The Business Analyst, Motion Pictures Monetization, will lead small to medium-sized software development efforts and will be responsible for solving business problems by identifying and gathering business needs, documenting them, and designing & developing solutions with offshore development teams, and support their enterprise-wide implementation. They will be responsible for providing operational support and ensure quality of the solution delivery across our Motion Pictures monetization solutions portfolio and working with offshore development/support teams to design and execute small enhancements. They will also lead efforts to build Proof-of-Concepts of new products and tools. Strong knowledge & experience with traditional Waterfall and Agile software development methodologies as well as hands-on experience in business requirements elicitation, process analysis and documentation techniques, functional design thinking and communication (verbal and written), and first-hand software development skills are required. Knowledge of the Theatrical Marketing & Distribution business and experience with the Media and Entertainment industry are a plus.

Requirements

Bachelor’s degree required. College coursework or working experience in two or more of the following areas: Accounting/Finance, Business Administration/Operations, Business Information Systems, Computer Science/Software Engineering
High degree of drive and curiosity to learn day-to-day business operations with view on process improvements & optimization and solution orientation.
Proven end-to-end owner of small-to-medium application development: owning functional design, problem solving, proof-of-concept development, and leading development
Medium/High proficiency writer experienced in the design and compilation of standardized software development documentation (Business Requirement, Functional Specification, Process Flows, User Experience flows, mind maps, User Stories, etc.) ensuring it is organized, concise, accurate and directive. It must be understandable by both business experts and software developers.
Ability to create documents / decks (Project Proposals, Technology Recommendations, User Guides, Strategic roadmaps etc.) that tell a compelling, persuasive story that drives key decision-makers to a clear conclusion with both language and visuals.
Medium/High proficiency in one or more of the following development languages/environments/methodologies/tools: Salesforce (Apex and Lightning Web Components), AWS (Lambda, Fargate, API Gateway, Aurora, etc), Angular, Node.js, Java, Springboot, Javascript, HTML/CSS, SQL, Tableau
Basic/Medium proficiency with the following tools: Excel (pivots, macros, formulas, etc.), Word, PowerPoint, Visio, Miro, LucidChart, Project SharePoint/Teams Sites (or similar cloud productivity tools), Monday.com
Understanding of software design, architecture, and development including: Software Development methodologies (Waterfall, Agile, DevOps, etc), Cloud software development (AWS, Azure, etc.), Systems and Data Architecture, Systems Integration
Being responsible for eliciting requirements from a diverse range of stakeholders and prioritizing them regularly with the business to deliver a program of impactful enhancements.
Developing and executing program of test cases, test plans and test scenarios that ensure quality product delivery and leading business users and Application Support teams through SIT and UAT phases.
Working closely with support teams to organize their activities, keep them accountable to deadlines and ensure support teams are fully utilized.
Mentoring less experienced solutions analysts in the team on best analytic practices, testing and documentation preparation.
An understanding or interest in the entertainment industry including: Film/Theatrical distribution and release process, Campaign-based marketing, Creative asset workflows
Be Curious – You always want to learn more about anything put in front of you.
Always Learning/Always Growing – Ask questions, research on your own, and take advantage of training opportunities whenever available to build and grow your skillset based on the needs of the business.
Own It – Take proactive ownership and responsibility for your systems and drive tasks to conclusion, shepherding resources as needed.
Comprehension and Analytical Thinking – See big-Picture and find ways to make things as clear as possible for decision-makers using numbers and concrete examples.
Communication – Clear, proactive verbal and written communication to keep everyone on the same page.
Collaboration – Leverage and include business users, consultants, vendors, etc. to get tasks done as quickly and efficiently as possible.
Design Thinking – Design technology, processes, and services based on what you know the business needs, even if they cannot articulate it.
Data Analysis and Modeling – Through effective data modeling, maximize the value of the data we generate to help the business meet their goals.
Interested in Getting More Technical – You may not want to be a software engineer, but you are excited to build technical skills to make you a better Solutions Analyst.

Nice To Haves

3+ years’ experience working in Theatrical Distribution or a Media & Entertainment company.
Previous work experience with: Business process analysis and functional design, Business process reengineering, Technology assessment and application, Process, System, and Functional documentation, financial budget management, Project Proposal development, including developing business cases, assessing cost/benefits, and calculating ROI Financial/Managerial Accounting and reporting processes, Project Management practices and tools, Information and Security practices and standards, Testing methodologies and automation
Technical experience/skills in: Salesforce or Force.com custom application development, Miro, Figma, Sketch, or other UX/UI design tools, Agile tools such as JIRA, Data designing and modeling, SQL

Responsibilities

Business Relationship: You are the trusted technology partner for multiple Motion Pictures stakeholders. You act as translator/communicator between them and the various internal / external technology teams.
Operational Support: Triaging and driving production issues to resolution with an eye on continuous improvements, and build subject matter expertise in the business and operational processes to wholly represent the Motion Pictures division in any Technology context
Technology Strategy: You view the Motion Pictures business from the perspective of technology strategy: what technologies are available in the market that can simplify work, provide insight, expand capabilities, or otherwise support the business in meeting/exceeding their goals
Product Ownership: You will regularly be brought into large scale technology projects, where you will be required to wear one or more hats: Own, Lead & Facilitate - Business and Solutions analysis, Requirements Documentation, Solution Design, QA, Change Management and/or Budget analysis.
Technical Ownership: You are not a developer, but you maintain responsibility and ownership of all technical obligations of the applications/systems/products you are assigned and will drive the engineering and other technical teams to quickly resolve issues involving servers, integrations, Cyber security, etc. as needed. You understand the architecture underlying the systems that you support on a logical level and are able to effectively communicate with engineering teams on their terms.