Business Analyst (Mass Tort)
About The Position
At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People. Summary We are seeking a Business Operations Analyst to join the team. As a Business Operations Analyst, you are responsible for delivering data-driven insights to inform day-to-day case operations, guide organization-wide strategic decisions, and drive business outcomes. You will play a key role in a small team that aims to ensure all our internal teams operate at peak efficiency, while delivering exceptional value and an outstanding experience to our clients.
Requirements
- 1–3 years of experience in data analytics, business intelligence, operations, or a related role.
- Proficiency with SQL, Power BI, Salesforce, and Excel required.
- Analytically curious with the ability to proactively recognize insights and opportunities beyond the original project scope.
- Be a problem-solver. Thinking about the key metrics that will drive success and how to make processes better.
- Bachelor’s degree or equivalent practical experience, with a preference for Business or STEM fields.
Nice To Haves
- Coding experience (e.g. Python, R, etc) preferred.
Responsibilities
- Design, build, and maintain dashboards and reports that provide in-depth, digestible, and visual insights using Salesforce, Power BI, and Excel.
- Collaborate with Operations leadership to understand their data needs and provide actionable insights that drive operational efficiency.
- Build workflow automations and execute ad hoc data management projects to enhance efficiency of case operations
- Ensure data integrity and SOP compliance by designing systems to monitor case activity
- Manage multiple project timelines in a fast-paced environment.
Benefits
- For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
501-1,000 employees
