Business Analyst II

Vertafore • East Lansing, MI

211d • $60,000 - $80,000 • Remote

About The Position

Looking for a career in technology? Vertafore is looking for talented people to join our team. Our dynamic environment provides professional development, fast upward mobility, and exposure to the latest and greatest in technology. Vertafore is a leading technology company whose innovative software solutions are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships. Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success. Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better.

Requirements

• Experience with SQL, Databases is required
• Minimum 3 years of experience as a business analyst, in a technical environment preferred
• Bachelor's degree required or commensurate experience

Nice To Haves

• Relevant Certifications helpful

Responsibilities

• Works with the customer and team to provide business alternatives and recommends solutions before, during, and after the implementation process
• Identifies, evaluates, and documents customer business requirements and identifies technical needs
• Uses a variety of techniques and tools to test, verify and support client implementation projects, varying in scope and complexity
• Develops and delivers customer training for support User Acceptance Testing (UAT)
• Collaborates with internal team to identify the best approach to implement customer requirement utilizing Vertafore products suite
• Works with customers to create business use cases and test plans for execution
• Analyzes configuration and workflow issues and documents their resolutions
• Documents customer business process workflows
• Engages in larger and more complex projects and initiatives
• Works independently to provide business alternatives and recommend solutions that may be long-term and strategic in nature
• Applies a more focused set of techniques with greater levels of expertise to resolve more complex business problems
• SME and trainer for more than one product or service

Benefits

• Medical, vision & dental plans
• PPO & high-deductible options
• Health Savings Account & Flexible Spending Accounts Options
• Life, AD&D (Basic & Supplemental), and Disability
• 401(k) Retirement Savings Plan & Employer Match
• Supplemental Plans - Pet insurance, Hospital Indemnity, and Accident Insurance
• Parental Leave & Adoption Assistance
• Employee Assistance Program (EAP)
• Education & Legal Assistance
• Additional programs - Tuition Reimbursement, Employee Referral, Internal Recognition, and Wellness
• Commuter Benefits (Denver)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree