Business Analyst II

Lendmark Financial Services

4d•Onsite

About The Position

At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and understand that people want to do business with people who care. That’s one way we differ from our competitors. We are proud of what we as a team have accomplished. We will always strive for improvement, our motto since day one has been “Success is the only option.” Lendmark Financial Services offers a comprehensive benefits package for employees and dependents that includes medical, dental, vision benefits, paid time off, paid holidays, 401(k), life insurance, long-term disability, tuition assistance and an employee assistance program. We also offer optional benefits such as critical care, auto, home and pet insurance as well as other ancillary insurance options. SUMMARY: The Business Analyst II will serve as a liaison between the business community and the IT organization in order to provide technical and process solutions to meet user needs. Review, analyze and evaluate business systems and user needs. Document requirements, define scope and objectives and formulate systems to parallel overall business strategies.

Requirements

Bachelor’s degree in Business, Finance, Math, Computer Science/Information System or equivalent experience
3 - 5 years’ experience as a business analyst
Excellent interpersonal skills, positive attitude; negotiation, conflict resolution, risk management skills
Demonstrated ability to translate business processes into process diagrams
Proven ability to work in a changing/growing/fast-paced environment
Strong written and oral communications skills
Must be solution oriented and a creative problem solver
Ability to multi-task – able to manage long term projects along with high-priority tasks
Self-motivated, able to lead work steams independently
Good organization, time management skills and attention to detail
Ability to work across multiple teams, building relationships across those teams
Intermediate Microsoft Office (Excel, Word, Outlook, PowerPoint, Visio) skills
Experience with Project Management Concepts and tools (MS Project, SmartSheet)

Nice To Haves

Consumer finance industry experience

Responsibilities

Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats
Construct workflow charts and diagrams; studying system capabilities; writing specifications
Recommend controls by identifying problems; writing improved procedures
Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions
Prepare technical reports by collecting, analyzing and summarizing information and trends
Conduct and coordinate financial, product, market, operational and related research to support strategic and business planning within the various departments and programs
Perform periodic reviews as required by the project and analyze current processes using operational metrics and reports
Conduct insightful, ad hoc analyses to investigate ongoing or one-time operational issues
Analyze complex issues quickly and recommend options and course of action
Work with business users to gather business requirements for enhancements and new projects
Estimate work effort and build a business case for specific enhancements
Manage multiple tasks and priorities
Assist in the development of a project plan and timelines for project
Analyze, evaluate and document current business processes and procedures
Provide recommendations to leverage technology to improve business processes
Lead meetings and coordinate with stakeholders to achieve project objectives/goals