Business Analyst II

Guardian LifePittsfield, MA
245d$57,810 - $86,715

About The Position

This position will support the Business and Technology Leadership teams in the design, development, implementation, analysis, interpretation, and communication of data/information to identify, diagnose and monitor business service process performance measurements and issues. This position is the technology expert on our internal and external systems and will provide their expertise during the design and development of our Products and Applications to ensure our systems can illustrate, code, underwrite, issue and produce a policy. You are an individual with the knowledge and interpersonal skills to work with multi-functional teams that could include: actuarial, legal, wholesalers, implementation and marketing teams to ensure successful implementation of projects. Experienced in leading cross-functional project teams on large technology efforts. Experienced in managing multiple projects with multiple deliverables simultaneously. An individual with a blend of business analyst, financial, marketing, communication and technical skills that enable you to develop business and technology strategies and production support programs for the existing and future systems that support our Individual and Business products. Experienced in system development projects. Knowledgeable in project management and experienced in requirement writing, testing, and training of new system features. An individual who can work with a high level of independence and exercise independent judgment, while maintaining clear and thorough communication with direct leader. An individual who has the ability to gather information from others and develop and implement systems solutions based upon information gathered.

Requirements

  • Excellent organizational and time management skills.
  • Strong analytical skills.
  • Self-motivation and are comfortable working on multiple assignments simultaneously.
  • Leadership skills.
  • Critical thinking skills.
  • A customer-focused approach.
  • Proven ability to quickly learn and understand business processes.
  • Proven ability to manage large scale process change efforts.
  • The ability to set and reset priorities based on knowledge of business partners technology roadmaps and key strategies, while adapting to changing business priorities.
  • Advanced communication, presentation, and meeting facilitation skills.
  • Troubleshooting skills.

Responsibilities

  • Lead and coordinate internal team projects by defining scope, work division, requirements activities, effort estimations, and provide reporting on activity.
  • Lead suggested business and/or process opportunities by conducting feasibility studies, defining project scope, performing risk assessment, and preparing the reason.
  • Leverage requirement techniques to gather business requirements including focus groups, workshops, document analysis, interview, etc.
  • Present results and/or recommendations to key business partners including but not limited to Sr. Leaders obtaining proper sign off.
  • Lead team to define solutions that meet the prioritized business requirements based upon knowledge of project, business environment, and high-level understanding of technology potential.
  • Manage external relationships with key vendors.
  • Communicate insights gained from direct day-to-day interaction with the various Home office teams and field partners to determine business and technology strategies.

Benefits

  • Support and flexibility to achieve professional and personal goals.
  • Skill-building and leadership development opportunities.
  • Philanthropic opportunities.
  • Contemporary, supportive, flexible, and inclusive benefits and resources.
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