Business Analyst II, Revenue Cycle, Amazon One Medical

Amazon

5d

About The Position

Amazon One Medical (AOM) is passionately working to build a best-in-class
healthcare product designed to make high-quality healthcare easy to access. We
own Revenue Cycle Management (RCM) within AOM, which represents the
comprehensive financial lifecycle that manages patient accounts from their
initial healthcare service request/appointment booking through to the final
payment settlement. This process is fundamental to AOM's financial stability and
operational efficiency, allowing us to focus primarily on delivering quality
patient care.

We are seeking a talented Business Analyst to support RCM to build and manage
our financial analytics within AOM, including WBRs, MBRs and dashboards. They
will work with BIEs to create self-serve analytics tools and build reporting
solutions. This role will partner closely with RCM, Healthcare Finance
Operations Analytics, Health Storefront Tech central Data Engineering, and OM
Operations.

Requirements

• 3+ years of tax, finance or a related analytical field experience
• 5+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience
• 3+ years of business or financial analysis experience
• Bachelor's degree or equivalent
• Experience defining requirements and using data and metrics to draw business insights
• Experience with Excel
• Experience with SQL
• Experience making business recommendations and influencing stakeholders
• Experience working with healthcare data or on a revenue cycle team for a healthcare organization

Nice To Haves

• Experience partnering with executive-level leaders to identifying and solving business issues

Responsibilities

• Build reporting solutions for RCM; Analyze AOM financial performance
• Analyze reports and determine appropriate implementation strategies.
• Support BIEs to migrate legacy Tableau reports into modern AWS QuickSight solutions.
• Research and identify new opportunities for AOM to improve collections
• Develop complex queries for ad hoc requests and projects, as well as ongoing reporting.
• Interface with business stakeholders to gather requirements, perform user acceptance testing, and deliver reporting solutions that drive key business decisions.
• Develop and automate complex SQL queries and statistical analyses to identify trends, perform root cause analysis, and surface opportunities for process optimization.
• Own the design and development of metrics that measure returns economics, process efficiency, and patient impacts while ensuring data accuracy through validation.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level