Business Analyst II - Group Benefits Service Initiatives

Guardian Life • Holmdel, NJ

233d • $69,380 - $104,067 • Remote

About The Position

Guardian Life Insurance Company is actively seeking a passionate, driven, and self-motivated individual to join its Group Benefits Service Initiatives Team as a Customer Adjustment Representative. The ideal candidate is someone with a strategic, innovative background, who preferably has previous knowledge in Group Business service and operations. The Business Analyst II will possess a growth mindset and collaborate to drive Service technology initiatives. You will partner with a range of individuals to comprehend all impacted areas and ensure alignment.

Requirements

• Bachelor's degree preferred or equivalent work experience.
• 3+ years related experience.
• A broad understanding of group insurance products and processes.
• Elevated level of proficiency in Microsoft Office 360, JIRA, Tableau, and/or Confluence tool sets.

Responsibilities

• Understand customer needs and business demand and align necessary business analyst capacity and skills.
• Participate in workshops, brainstorming sessions and large group meetings that cut across multiple business and functional areas.
• Perform analysis in support of decisions on organizational design required to achieve a business objective or key result.
• Develop strong relationships with key business, technical, and project management functions.
• Cultivate positive relationships with all collaborators to gather information and understand their interests.
• Partner with product managers, product owners, project managers, reporting and operational excellence teams in the creation and upkeep of epic statements, lean reasons, and if necessary, feature and story progress.

Benefits

• Support and flexibility to achieve professional and personal goals.
• Skill-building and leadership development opportunities.
• Philanthropic opportunities.
• Contemporary, supportive, flexible, and inclusive benefits and resources.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Insurance Carriers and Related Activities
• Education Level: Bachelor's degree