Business Analyst I - TPR 2nd Shift

Terumo•Caguas, PR

About The Position

Terumo Medical Corporation (TMC) develops, manufactures, and markets a complete, solutions-based portfolio of high-quality medical devices used in a broad range of applications for numerous areas of the healthcare industry. TMC places a premium on providing customers with world-class products, training and education programs that drive clear economic value, better clinical outcomes and improved quality of life for patients. TMC is part of Tokyo-based Terumo Corporation; one of the world’s leading medical device manufacturers with $6+ billion in sales, 30,000+ employees worldwide and operations in more than 160 nations. Terumo Medical Corporation is comprised of two strategic business divisions: Terumo Interventional Systems and Terumo Medical Products. Job SummaryThe Business Systems Analyst I supports, maintains, and improves core business applications that enable manufacturing operations. Under the guidance of a Sr. Business Systems Analyst, this role focuses on learning and applying foundational knowledge of systems such as SAP, MES, Power BI and any other systems required to manufacture a product within the site. The position assists in daily system support, data analysis, process improvements, and project activities. It provides a learning platform for a motivated individual seeking to grow technical and analytical skills within a regulated medical device manufacturing environment.Job Details/Responsibilities

Requirements

Communicate clearly, both verbally and in writing, with users and team members. English and Spanish.
Apply analytical and problem-solving skills to evaluate data and resolve technical issues.
Demonstrate strong organization, attention to detail, and follow-through.
Collaborate effectively in a team-oriented environment and build positive relationships.
Show curiosity and initiative to learn business systems and manufacturing processes.
Maintain high ethical standards and compliance awareness in all activities.
Education: Bachelor’s degree in Information Systems, Computer Science, Industrial Engineering, or Business Administration (or equivalent combination of education and experience).
Experience: 0–2 years of experience in business systems, IT support, or manufacturing systems (internships or co-ops accepted).
Technical Knowledge: Familiarity with SAP, MES, or Power BI preferred; and/ or previous exposition to programming software’s with a medium level of knowledge required.

Nice To Haves

Industry Experience: Experience or interest in regulated industries (medical device, pharmaceutical, or aerospace) preferred.
Certifications: Basic understanding of data analytics tools or Lean/Six Sigma methodologies is a plus.

Responsibilities

Support business applications by responding to user inquiries and performing initial troubleshooting in MES, SAP, and Power BI systems. Escalate complex issues to senior analysts as required.
Assist in process improvement by gathering business requirements, documenting workflows, and identifying inefficiencies within manufacturing, quality, and supply chain systems.
Contribute to reporting and data analytics by creating and maintaining dashboards and basic Power BI reports to support operational and business decisions.
Participate in system implementation and upgrade projects by documenting configurations, maintaining records, and assisting with testing activities.
Support compliance and training by following company procedures, preparing user guides, and helping with end-user training.
Collaborate with cross-functional teams to promote effective communication, teamwork, and continuous improvement.
Other related duties may be assigned.