Business Analyst I, Operations Technology Solutions, Global Workforce Management

Amazon • Nashville, TN

1d

About The Position

Join Amazon's Global Workforce Management team as a Business Analyst and
Workforce Planning Lead, where you'll transform forecasts into strategic
workforce plans that power field operations across global regions. In this
high-impact role, you'll partner with Finance and OTS Leadership to implement
data-driven workforce planning methodologies that optimize staffing for one of
the world's largest operations networks. This position offers the opportunity to
drive strategic initiatives, influence organizational planning, and scale
workforce optimization across expanding business units.

Requirements

• Bachelor's degree in finance, accounting, business, economics, engineering , analytics, mathematics, statistics or a related technical or quantitative field
• 2+ years of business analyst, data analyst or similar role experience
• 2+ years of Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau experience
• 2+ years of business or financial analysis experience
• Experience defining requirements and using data and metrics to draw business insights
• Experience with SQL
• Experience making business recommendations and influencing stakeholders

Nice To Haves

• Experience with data visualization using Tableau, Quicksight, or similar tools
• Experience in Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau
• Experience with forecasting and statistical analysis
• Experience working with Finance teams on headcount planning and budget management
• Master's degree in Business, Analytics, Operations Research, or related field

Responsibilities

• Translate forecasts into strategic workforce plans for field operations and lead expansion of workforce planning to new organizations
• Develop and implement standardized workforce planning methodologies that drive business value across field operations
• Partner with Finance and OTS Leadership stakeholders to build relationships, drive adoption, and measure impact through comprehensive metrics
• Create workforce optimization strategies with clear, measurable success criteria and return on investment
• Drive cross-functional strategic initiatives to continuously improve workforce planning processes and identify best practices
• Travel up to 10% to support workforce planning initiatives

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level