Business Analyst (Field Services) - In-Office Chattanooga, TN

Epb • Chattanooga, TN

405d

About The Position

The Business Analyst, Field Services is responsible for designing and developing reports, analyzing data for process improvements, conducting cost-benefit analyses, and managing the department's annual budget. This role involves collaboration with various teams to enhance operational and financial performance through data-driven insights and recommendations.

Requirements

• Bachelor's degree with an emphasis in business, finance, accounting, data processing, data analysis, or related field is preferred.
• Four to six years of related experience and/or training.
• Advanced skills in Microsoft Office, Internet, and e-mail software.
• Adequate in mathematical computations and understand how to use formulas correctly in Excel spreadsheets.
• Effective interpersonal, organizational, and written and verbal communication skills.
• Capable of managing and completing multiple projects and priorities simultaneously.
• Ability to consider various alternatives in arriving at the best solutions.
• Ability to learn Cognos reporting system.

Nice To Haves

• Experience with Cognos reporting system.

Responsibilities

• Gather information for periodic and on-demand productivity/accounting reports to support day-to-day operations.
• Verify accuracy and reasonableness of data and communicate results.
• Design and develop new reports and measures as appropriate.
• Work with management and support teams to analyze business processes.
• Complete a variety of special projects, performing cost-benefit analysis.
• Assist in developing annual budgets and monthly variance reports and explain changes.
• Perform internal analysis geared towards improving EPB's operational and financial performance.
• Identify trends from data analysis and provide recommendations for improvement based on those findings.
• Perform technical research and construct analysis models that can be used to predict results for various inputs or conditions.
• Create and implement ways EPB can take data to improve performance, reduce costs, and create better processes.
• Pull data from multiple internal systems, identify 'use cases' in need of resolution, and extrapolate out a solution applicable throughout the network of systems.
• Work with multiple groups throughout EPB and provide insight and input into new processes.
• Maintain confidentiality and exercise good judgment in keeping critical and sensitive information, records, and reports.
• Work Storms to coordinate and track additional off-system electric crews, coordinate support requirements, and validate invoices.
• Track and validate monthly credit card expenses.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Ambulatory Health Care Services
• Education Level: Bachelor's degree