Business Analyst - Digital Products

Roadrunner•Downers Grove, IL

1d•$70,000 - $85,000•Hybrid

About The Position

We are seeking a Hybrid Role for Business Analyst - Digital Products (mobile, web, and internal apps) who is passionate about building high-quality mobile experiences that solve real operational problems. In this role, you will be responsible for designing and working closely with developers on the development and implementation of mobile features from concept to release. You will play a key role in project execution, version and feature control, and customer experience. Those decisions directly impact business outcomes. Roadrunner Freight is building something special with great people, a winning culture and a differentiated service offering in the marketplace. Join us today to grow your career! We will not accept unsolicited candidates from external recruiters or recruiting agencies. Thank you! #LI-OnsiteDowners Grove, IL Additional Requirements: Summary: Roadrunner’s Smart Long Haul is revolutionizing the industry with significant investments in technology, a culture of continuous improvement, and intelligent and efficient direct routing. A Top 100 Trucking company by Inbound Logistics and a Top Tier Service Carrier by Mastio, Roadrunner is an LTL industry leader on the rise. As a long-haul, metro-to-metro LTL carrier, Roadrunner offers more direct routes than any other nationwide Less-than-Truckload carrier in the United States. With a nationwide presence, terminals across 40+ markets, and more than $400 million in revenue, the company’s Smart Long-Haul Network is the preferred choice for shippers looking to move freight quickly and reliably. Roadrunner is growing and looking for a highly motivated Business Analyst - Digital Products to join our winning team. If you are results driven and looking for a rapidly growing company with high growth and earnings potential, apply today! We Run Safe. We Run Smart. We Run Together. Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.

Requirements

Strong driver with a quality mindset and a very structured and methodological approach.
Familiarity with design thinking, user-centric design, and attention to detail
Experience with the latest developments and tools in QA for mobile and web development.
Great collaboration and negotiation skills
At least 2years of experience with business analysis or requirements definition in a trucking, logistics, or supply chain-related business with a focus on mobile technology.
Experience with Microsoft DevOps, Atlassian Jira, or similar project tracking software.
Understanding of modern technology and its capabilities
Curious mind with a never-ending drive to improve user experience through software and process improvements.
Excellent written and oral communication skills, as well as presentation and facilitation skills.
Excellent interpersonal skills, with the ability to effectively communicate technical concepts to both technical and non-technical audiences.
Minimum of 3 days per week on site, either in the Head Office or Roadrunner Terminal in Illinois
Occasional Travel is required.
Sedentary physical activity performing non- strenuous daily activities of an administrative nature.
While performing the duties of the job, the employee is regularly required to sit, walk, stand, reach/handle items, work with the fingers, and talk and hear others in conversations via the phone or in person.

Responsibilities

Design and drive the development of the features that drive the operations efficiency and help transition Roadrunner into premium and industry leader.
Collaborate with users and operations and translate product requirements into feature sets, delivering value to Roadrunner.
Take ownership of features throughout the product lifecycle—from discovery and implementation to release and iteration.
Contribute to improving mobile development processes, tooling, and standards.
Providing overall process and systems analysis and design support.
Clarifying change requests with the business to ensure there is enough information to initiate the change request.
Executing functional tests and evaluating results to ensure accuracy and quality of complex system changes.
Providing training and operational support.
Providing demos to the end users as required.