Business Analyst Customer Success
Getscrut•San Francisco, CA
405d
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About The Position
The Business Analyst - Customer Success at Scrut Automation is responsible for enhancing customer satisfaction and driving customer success through effective account management and onboarding processes. This role focuses on nurturing customer relationships, ensuring smooth transitions from sales to onboarding, and leveraging data analytics to proactively address customer needs and mitigate churn risk. The position requires a deep understanding of the Scrut platform and its offerings, as well as the ability to communicate effectively with both technical and non-technical audiences.
