Business Analyst, Cross Study Operations and Specimen Management Product Line, Global Development Operations IT

Bristol-Myers Squibb • Princeton, NJ

83d • $91,290 - $110,622 • Hybrid

About The Position

The Business Analyst in the Cross Study Operations and Specimen Management (CSO & SM) Product Line in Global Development Operations IT (GDO IT) will play a key role in bridging the gap between Clinical operations needs and IT solutions, specifically focusing on Specimen Management and end to end Clinical Study Design. This is a hands-on role where the successful candidate will work closely with clinical scientist, biospecimen leads, and IT teams to gather requirements, design solutions, and ensure the effective implementation and support of study digitization and specimen management applications. Have a commitment to a career in technology with a passion for healthcare. Able to collaborate across multiple teams. Demonstrated leadership capability. Excellent communication skills. Innovative and inquisitive nature to ask questions, offer bold ideas and challenge the status quo. Agility to learn new tools and processes. Desire to drive successful outcome in ambiguous landscape.

Requirements

• Must have knowledge of the Software Development Lifecycle (SDLC) and have a working knowledge of the Business Analysis Body of Knowledge (BABOK).
• CBAP certification or equivalent is a plus.
• Bachelor's degree in Life Sciences, Information Technology, Business Administration, or related discipline.
• 3-5 years of experience as a business analyst, preferably in pharmaceutical, CRO, clinical research, or healthcare settings.
• Proven experience working with R&D product or project teams.
• Strong analytical and problem-solving skills.
• Proficient in clear and concise requirements documentation, process modeling (e.g., BPMN, Visio, Lucidchart), and drafting user acceptance criteria.
• Experience using business analysis tools (Figma, JIRA, Confluence, MS Office, or comparable platforms).
• Effective communicator with ability to drive conversations with technical and non-technical stakeholders.
• Detail-oriented, organized, and able to manage multiple priorities in a fast-paced environment.
• Basic to intermediate proficiency in SQL, Python for data manipulation, automation, and reporting tasks.
• Experience with scripting to automate routine tasks and improve operational workflows is preferred.
• Collaborative team player with willingness to learn and adapt in a dynamic product ecosystem.

Responsibilities

• Serve as the business analyst on assigned initiatives in CSO & SM product line within Global Development Operations IT organization.
• Work closely with product managers and business stakeholders to lead business process mapping and requirements gathering sessions.
• Create IT documentation artifacts in support of agile technology implementations, including but not limited to requirements specifications, process diagrams, user acceptance test plans, traceability matrices, wireframes, training documents, and change management artifacts.
• Write SQL scripts to analyze data related to specimen flow, protocol configurations, and study milestones to identify gaps, trends, and improvement opportunities; generate relevant reports and visualizations.
• Coordinate and execute user acceptance testing, validate requirements, and manage traceability matrices.
• Participate in retrospectives, collect user feedback, and propose improvements to specimen management and study design capabilities.
• Develop effective business relationships with stakeholders to ensure successful delivery of technology initiatives.
• Establish business analysis framework working with other business analysts in CSO & SM product line.

Benefits

• Medical, pharmacy, dental and vision care.
• Wellbeing support such as the BMS Living Life Better program and employee assistance programs (EAP).
• Financial well-being resources and a 401(K).
• Financial protection benefits such as short- and long-term disability, life insurance, supplemental health insurance, business travel protection and survivor support.
• Work-life programs include paid national holidays and optional holidays, Global Shutdown Days between Christmas and New Year's holiday, up to 120 hours of paid vacation, up to two (2) paid days to volunteer, sick time off, and summer hours flexibility.
• Parental, caregiver, bereavement, and military leave.
• Family care services such as adoption and surrogacy reimbursement, fertility/infertility benefits, support for traveling mothers, and child, elder and pet care resources.
• Other perks like tuition reimbursement and a recognition program.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Chemical Manufacturing
• Education Level: Bachelor's degree