Business Analyst, Credit and Collections (Hybrid)
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About The Position
The Business Analyst for Credit and Collections provides analyses for data to support decisions and planning to address customer balances and ultimately Bad Debt expense. This role is responsible for extracting data insights from the customer bill journey through payment, payment plans, and/or write-off for all operating companies. Utilizing data analytics and working collaboratively with operational functions, the analyst will assess areas of opportunity and propose process changes that will reduce the risk of write-offs and aged Accounts Receivable. Additionally, the analyst provides data analysis for regulatory filings and/or responses, projects for system enhancements, and collaborates with accounting to provide monthly or annual metrics and analyses to assist with budget planning. This is a hybrid role, with the first three months being full-time in the office.
