Business Analyst - Corporate Banking & Payments - Hybrid / Partially Client Onsite

NTT DATA•Charlotte, NC

16d•Hybrid

About The Position

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Business Analyst - Corporate Banking & Payments - Hybrid / Partially Client Onsite to join our team in Charlotte, North Carolina (US-NC), United States (US). Business Analyst – Corporate Banking & Payments Day to Day job Duties: Engage directly with client stakeholders to understand business needs, clarify requirements, and provide functional guidance Conduct requirements elicitation sessions, workshops, and walkthroughs with business users and operations teams Translate client requirements into well-defined user stories, functional specifications, and acceptance criteria Maintain, prioritize, and refine the product backlog, ensuring readiness for upcoming sprints Participate in Agile ceremonies including daily stand-ups, sprint planning, backlog grooming, sprint reviews, and retrospectives Act as the primary point of contact for functional queries from development, testing, and client teams Review solution designs and ensure alignment with payments, cash management, and corporate banking workflows Collaborate with technology teams to validate upstream and downstream system integrations Support UAT activities, including test scenario definition, defect triage, and coordination with client users Analyze payment flows across SEPA, CHAPS, CHIPS, FEDWIRE, ACH, and SWIFT, ensuring accuracy and compliance Work closely with risk and compliance teams to ensure alignment with Fraud, AML, KYC, and Sanctions requirements Provide regular status updates to clients and internal stakeholders on scope, progress, and risks Identify gaps, dependencies, and risks early and work with teams to drive resolution Continuously build and maintain strong product and domain knowledge to advise clients on best practices Support post-implementation activities, including production issue analysis and root cause support

Requirements

8+ years of experience as a Product Owner and/or Business Analyst in Corporate Banking or Transaction Banking
5+ years of experience in requirements elicitation and analysis, including client workshops and stakeholder interviews
6+ years of hands-on experience working in Payment’s domain, supporting EMEA and North America payment schemes
5+ years of experience with Payment’s processing and messaging, including:
SEPA, CHAPS, CHIPS, FEDWIRE, ACH
SWIFT (MT/MX) and ISO 20022
4+ years of experience working in Agile delivery environments (Scrum/Kanban), including backlog management and sprint ceremonies
3+ years of experience collaborating with technology teams on system integrations, including upstream and downstream interfaces
2+ years of experience in a client-facing role, managing business stakeholders and cross-functional teams
Strong experience using Agile tools such as JIRA, Confluence, or equivalent
This position requires 2 days in-office at the client Charlotte, NC office.
Bachelor’s in computer science or equivalent work experience

Nice To Haves

Experience working on Payments Transformation or Modernization programs
Exposure to ISO 20022 migration or coexistence initiatives
Prior experience supporting tier-1 or global banks in Corporate or Transaction Banking
Knowledge of SWIFT connectivity models (Alliance Access, Alliance Lite2, SCORE, MA-CUG)
Experience with API-based integrations, microservices, or event-driven architectures
Familiarity with real-time and instant payment schemes
Exposure to regulatory or compliance-driven initiatives within banking
Experience supporting cloud-based banking platforms or SaaS solutions
Certifications such as CSPO, SAFe PO/PM, CBAP, or PMI-PBA
Prior experience working in onsite–offshore delivery models
Strong documentation skills using tools such as Confluence or similar knowledge platforms

Responsibilities

Engage directly with client stakeholders to understand business needs, clarify requirements, and provide functional guidance
Conduct requirements elicitation sessions, workshops, and walkthroughs with business users and operations teams
Translate client requirements into well-defined user stories, functional specifications, and acceptance criteria
Maintain, prioritize, and refine the product backlog, ensuring readiness for upcoming sprints
Participate in Agile ceremonies including daily stand-ups, sprint planning, backlog grooming, sprint reviews, and retrospectives
Act as the primary point of contact for functional queries from development, testing, and client teams
Review solution designs and ensure alignment with payments, cash management, and corporate banking workflows
Collaborate with technology teams to validate upstream and downstream system integrations
Support UAT activities, including test scenario definition, defect triage, and coordination with client users
Analyze payment flows across SEPA, CHAPS, CHIPS, FEDWIRE, ACH, and SWIFT, ensuring accuracy and compliance
Work closely with risk and compliance teams to ensure alignment with Fraud, AML, KYC, and Sanctions requirements
Provide regular status updates to clients and internal stakeholders on scope, progress, and risks
Identify gaps, dependencies, and risks early and work with teams to drive resolution
Continuously build and maintain strong product and domain knowledge to advise clients on best practices
Support post-implementation activities, including production issue analysis and root cause support