Business Analyst Consultant - Remote

UnitedHealth Group•Eden Prairie, MN

7h•Remote

About The Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. As a Business Analyst Consultant for the Quality Performance Analytics team within Optum Health, you will be working with data that contributes to clinical quality gap closures and the improvement of Medicare Stars & HEDIS measures. The position is responsible for creating business requirements, completing in- depth analysis, owning the development of project plans, being the liaison between the business and our development team, and recommending areas of improvement and enhancement. This position will partner with stakeholders to understand business requirements for the development of dashboards, decision aids, and business case analysis to support Optum Health. Position in this function responsibilities include supporting data management & analytics solutions. Requires consulting with users to evaluate business & reporting requirements, identify operating procedures, evaluate existing or proposed systems, prepare detailed specifications from which reporting programs will be written and create reporting programs as able / needed. Develop and maintain the production & retention of summary reports for distribution. Scope includes Stars and clinical quality improvement measures for Optum Health. You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Requirements

4+ years of reporting, data or business analysis experience
2+ years of project lead experience
Experience with process mapping methodology and creating process maps
Proven possession of solid analytical/statistical skills used in evaluating and analyzing data
Proven advanced PC skills (Excel, PowerPoint, Word, Visio, Outlook, Share Point)
Proven ability to prioritize and multi-task in high volume workload situations

Nice To Haves

2+ years experience utilizing SQL
Experience in a managed care environment
Experience in Medicare Advantage Stars / HEDIS data
Rally or similar task management experience
Experience using Tableau or other BI tools to pull reports
Experience with Call Center operations
Proven excellent communication skills, both written and verbal
Proven highly analytical, curious, and creative
Proven comfortable working in a rapidly changing environment
All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Responsibilities

Oversees and manages the operational aspects of assigned projects and maintains a project management mindset when completing projects
Maintains and analyzes project schedule and prepares regular status reports for management and key stakeholders
Leads complex projects that require cross functional coordination. Work closely with all departments to accomplish mutual goals and strategies to achieve company goals
Lead and manage full project life cycle including creation, design, specification, development, implementation, and overall change management
Owns the research and in-depth analysis of complex requests
Partner with key stakeholders to ensure projects are aligned with the goals and objectives of the business
Identify, develop, and present recommendations; lead implementation of approved solutions
Coordinate and facilitate stakeholder meetings; prepare and issue agendas with appropriate backup materials; take minutes and provide follow-up correspondence
Communication plan around new reporting and enhancements
Issue management to track defects and production issues through to completion
Serves as a mentor to other business analysts within the team.
Perform all other related duties as assigned
Work with others, including internal and external business, to interpret, develop & document report specifications, provide data-driven direction / guidance for Stars and clinical quality improvement
Evaluate data and reports for accuracy and validity; ensure that reporting meets customer requirements / regulations
Act as a subject matter expert, consultant and resource for team and others; develop processes and tools, and teach/ support/ facilitate use of data by other team members
This role is self-directed: proactively identifies and seeks out resources and information; adapts to changing environment & requirements; accountable for deliverables