Business Analyst - Bilingual (English/Korean)

Woongjin, Inc • Ridgefield Park, NJ

149d • $70,000 - $75,000

About The Position

WOONGJIN, Inc. is looking for a talented solution business support who is passionate about creating a seamless experience for enterprises with innovative IT solutions. The ideal candidate is self-driven, takes complete ownership, and is responsible for the efficient operation of Common Resource Management, or Space Management Solution for corporate IT assets. This role will be highly cross-functional, working to drive success within Solution Services under the Application operation team.

Requirements

• Bachelor’s degree preferred and/or related work experience
• Three to five years or more of asset management or corporate employee service operations or project management
• Proficient with MS Office applications like Excel, Word, PowerPoint, etc.
• Prefer three or more years of experience in Product Management and enterprise SaaS products support
• Strong communication and project coordination skills
• Bilingual (English / Korean)

Responsibilities

• Support & operate CR2 (Common Resource Registry service) for internal customers & users
• Manage the service for a smooth operation with the system team for the customer
• Recognize, understand, and document market needs, and work with engineering teams to translate those needs into features and functionality
• Assess product market data by interacting with sales, customer success, and customers
• Collaborate with marketing and business leaders for opportunities to expand mobility and workspace management solutions
• Understand the competitive landscape and help define competitive strategy
• Create and update solution documents, including manuals, marketing contents, and reports

Benefits

• Medical Insurance
• Vision Insurance
• Dental Insurance
• 401(k)
• Paid Sick hours

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 11-50 employees