Business Analyst - Bilingual (English/Korean)

Woongjin, Inc•Austin, TX

18d•$55,000 - $59,000

About The Position

Support & operate managing IT asset and facility (business phone, AV Asset, etc) for internal customer & users Manage the service and operation for a smooth service and operation for the customer Recognizes, understands, and documents market needs, and working with engineering teams to translate those needs into features and functionality Assesses product market data by interacting with sales, customer success, and customers. Collaborates with other team like IT, Security, and Finance team to efficienate mobility and workspace management solutions. Understands the competitive landscape and help define competitive strategy. Create and update solution documents, including manuals, marketing contents, and report

Requirements

Bachelor’s degree preferred and/or related work experience
One to Three years or more of asset management or corporate employee service operations or project management
Proficient with MS offices like excel, word, power point etc
Strong communication and project coordination skills
Bilingual (Korean) required

Nice To Haves

Prefers for three or more years of experience in Product Management and enterprise SaaS products support

Responsibilities

Support & operate managing IT asset and facility (business phone, AV Asset, etc) for internal customer & users
Manage the service and operation for a smooth service and operation for the customer
Recognizes, understands, and documents market needs, and working with engineering teams to translate those needs into features and functionality
Assesses product market data by interacting with sales, customer success, and customers.
Collaborates with other team like IT, Security, and Finance team to efficienate mobility and workspace management solutions.
Understands the competitive landscape and help define competitive strategy.
Create and update solution documents, including manuals, marketing contents, and report