Brown & Brown Insurance-posted 3 months ago
$80,000 - $100,000/Yr
Full-time • Mid Level

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Business Analyst to join our growing team. The Business Analyst – AI will support the successful delivery of AI initiatives by identifying business needs, translating them into actionable requirements, and collaborating with cross-functional teams to ensure solutions deliver measurable value. This role requires strong analytical skills, a solid understanding of AI technologies, and the ability to bridge business strategy with technical execution.

  • Partner with stakeholders to identify and define AI use cases aligned with strategic goals.
  • Translate business challenges into clear problem statements and solution requirements.
  • Document functional and non-functional requirements for AI models, data pipelines, and interfaces.
  • Collaborate with data scientists, engineers, and product managers to validate feasibility and scope.
  • Support backlog grooming, sprint planning, and user acceptance testing (UAT).
  • Work with data teams to identify relevant data sources and assess data quality.
  • Understand the lifecycle of AI models, including training, validation, deployment, and monitoring.
  • Assist in defining success metrics and performance benchmarks for AI solutions.
  • Facilitate workshops, interviews, and working sessions to gather insights and feedback.
  • Prepare and deliver clear documentation, reports, and presentations for technical and non-technical audiences.
  • Manage stakeholder expectations and ensure alignment throughout the project lifecycle.
  • Track progress against milestones and ensure timely delivery of business analysis artifacts.
  • Support change management and adoption efforts for AI-enabled solutions.
  • Help measure and report on business impact, ROI, and continuous improvement opportunities.
  • 3–5 years of experience in business analysis or product ownership, with exposure to AI, ML, or advanced analytics projects.
  • Strong understanding of AI solution lifecycle and data-driven decision-making.
  • Proven track record of driving developer accountability and adherence by implementing structured accountability frameworks, and executing timely escalation protocols.
  • Experience working in Agile environments and using tools like JIRA, Confluence, and Power BI.
  • Ability to translate complex technical concepts into business-friendly language.
  • Proficiency in Microsoft Office Suite.
  • Excellent communication and stakeholder management skills.
  • Bachelor’s Degree in Business, Data Analytics, Computer Science, or related field.
  • Certification in Business Analysis (CBAP, PMI-PBA) or Agile methodologies.
  • Experience with cloud platforms (Azure, AWS, GCP) and MLOps practices.
  • Familiarity with data governance and responsible AI principles.
  • Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance.
  • Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement.
  • Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services.
  • Paid Time Off, Holidays, Preferred Partner Discounts and more.
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