Business Analyst / Agile Delivery Lead

Turning Point Global Solutions•Baltimore, MD

3d•$115,000 - $125,000•Hybrid

About The Position

Turning Point Global Solutions is seeking a Business Analyst / Agile Delivery Lead to play a central role in the delivery of a cloud-based state government system. The Business Analyst / Agile Delivery Lead will be the engine behind requirements definition, stakeholder engagement, and technical specification for this complex, multi-user marketplace platform. Working across multiple client stakeholders and the TurningPoint technical team, the Business Analyst / Agile Delivery Lead translates diverse stakeholder needs into clear, actionable user stories, functional specifications, and acceptance criteria that drive Agile delivery. Location: Hybrid; Baltimore, Maryland

Requirements

5+ years of business analysis experience on complex IT systems, preferably web-based platforms, marketplaces, or e-commerce systems within a state government environment.
Prior experience with similar systems in state government environments.
Strong requirements elicitation skills including stakeholder interview facilitation, workshop facilitation, and process mapping.
Demonstrated experience working in Agile environments: user story writing, backlog grooming, sprint ceremonies, and Agile documentation practices.
Agile certification: CSM, PSM, SAFe, or DASM.
Experience producing formal government IT deliverables including RTMs, System Design Documents, UAT plans, and training documentation.
Experience working with multi-stakeholder environments involving government agencies, end users, and technical teams simultaneously.
Strong written communication skills; ability to produce clear, well-organized documentation meeting professional quality standards.

Nice To Haves

CBAP (Certified Business Analysis Professional) or PMI-PBA certification.

Responsibilities

Lead requirements elicitation through stakeholder interviews, workshops, and user research with multiple client organizations and system administrators.
Translate business needs into detailed functional and non-functional requirements, user stories, use cases, and acceptance criteria aligned to the client system feature set.
Own and maintain the Requirements Traceability Matrix (RTM) using the client DoIT template, ensuring traceability from requirements through design, development, and testing across all development increments.
Drive backlog grooming and sprint planning sessions; work closely with the PM and development team to prioritize features and resolve requirements ambiguities.
Support development of the System Design Document (SDD), including system requirements, UI/UX specifications, data dictionary, and processing logic documentation.
Support UX framework definition including information architecture, navigation schema, wireframes, and design concepts for producer, multiple client organizations, and administrator user personas.
Facilitate design review presentations with key evaluation personnel for feedback and concurrence on design parameters.
Support development of the UAT Plan and test cases in collaboration with client stakeholders; provide technical and non-technical support during UAT execution.
Document the User Access Matrix covering all user roles and required permission levels.
Contribute to training materials, user manuals, and online help documentation; support development of the Training Plan and train-the-trainer curriculum.
Identify and document integration requirements for external systems including client procurement systems and producer platform plug-ins.
Maintain clear, professional documentation in MS Office formats meeting client DoIT minimum deliverable quality standards.