Business Analysis Specialist

Gallagher•Rolling Meadows, IL

About The Position

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose. Overview Based in our Global headquarter in Rolling Meadows IL, our team is looking for an experienced Business Analyst to support our Business Intelligence and Data Warehouse function. You will report directly to our Business Intelligence Program Manager and have an opportunity to work collaboratively with our team of experienced BA's. How you'll make an impact You will formulate and define systems scope and objectives through research and fact-finding You will analyze business processes, identify process deficiencies, research solutions and oversee the remediation of these deficiencies You will assist with the design and implementation of operational and system improvements to ensure production capabilities are both effective and efficient You will write and validate business requirements and conduct User Acceptance testing with business stakeholders and vendors You will build trust in our key business partner relationships You will create clarity in projects and work effectively through ambiguity You will handle complex business and technical environments (across multiple platforms, dealing with multiple vendors, data flowing in from multiple parties and out to multiple parties, etc.) What skills will make me successful in this role? Knowledge of Worker’s Compensation Claims data Synthesize / codify requirements from a disparate group of stakeholders. Drive and challenge business units on their assumptions of how they will successfully execute their plans. Mentor and influence others through example. Strong communicator - Facilitation of meetings thru asking probing questions and truly listening and absorbing the requirements and needs of business partners and vendors Align business/technical objectives and facilitate a shared understanding of the problem at hand Evaluate and critically consider multiple options before helping the team settle on a solution Impeccable documentation and business writing skills - You have a keen ability to build clear and concise BRD's and clearly articulate the business asks Open to constructive feedback and learning from an experienced team Demonstrate excellent analytical, critical thinking and problem solving skills. Ability to self-motivate, set goals, prioritizes and meet deadlines. About You Do I have what it takes to be considered?

Requirements

Bachelor’s Degree
5+ years of experience in a BSA role, 2 years in Analytics/BI or Data Integration.
4+ years’ experience working with SQL.
Excellent oral and written communication skills including the ability to communicate effectively with both technical and non-technical stakeholders.
Strategic thinker with ability to understand business strategy, provide consultative business analysis, and leverage technical skills to create insightful, effective BI solution.
A work ethic based on a strong desire to exceed expectations.
Ability to work in cross-functional teams and communicate with colleagues in both business and technical roles.
Ability to manage multiple competing priorities simultaneously and drive projects to completion.
Experience working with disparate data sources and turning them into a unified solution.
Flexibility in use of SDLC frameworks – Agile/Waterfall/Hybrid

Nice To Haves

Knowledge of Worker’s Compensation Claims data
Synthesize / codify requirements from a disparate group of stakeholders. Drive and challenge business units on their assumptions of how they will successfully execute their plans. Mentor and influence others through example.
Strong communicator - Facilitation of meetings thru asking probing questions and truly listening and absorbing the requirements and needs of business partners and vendors
Align business/technical objectives and facilitate a shared understanding of the problem at hand
Evaluate and critically consider multiple options before helping the team settle on a solution
Impeccable documentation and business writing skills - You have a keen ability to build clear and concise BRD's and clearly articulate the business asks
Open to constructive feedback and learning from an experienced team
Demonstrate excellent analytical, critical thinking and problem solving skills.
Ability to self-motivate, set goals, prioritizes and meet deadlines.

Responsibilities

You will formulate and define systems scope and objectives through research and fact-finding
You will analyze business processes, identify process deficiencies, research solutions and oversee the remediation of these deficiencies
You will assist with the design and implementation of operational and system improvements to ensure production capabilities are both effective and efficient
You will write and validate business requirements and conduct User Acceptance testing with business stakeholders and vendors
You will build trust in our key business partner relationships
You will create clarity in projects and work effectively through ambiguity
You will handle complex business and technical environments (across multiple platforms, dealing with multiple vendors, data flowing in from multiple parties and out to multiple parties, etc.)

Benefits

Medical/dental/vision plans, which start from day one!
Life and accident insurance
401(K) and Roth options
Tax-advantaged accounts (HSA, FSA)
Educational expense reimbursement
Paid parental leave
Digital mental health services (Talkspace)
Flexible work hours (availability varies by office and job function)
Training programs
Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
Charitable matching gift program