Business Analysis Associate II

JPMorgan Chase • Wilmington, DE

157d

About The Position

Join JPMorgan Chase as a Business Analysis Associate II and play a crucial role in optimizing our credit card application systems through innovative test data creation and automation strategies. Collaborate with diverse teams to drive efficiency and support key initiatives, all while expanding your creative skills in a supportive environment. If you're passionate about enhancing efficiency and contributing to strategic decision-making, we invite you to advance your career with us while making a significant impact on our mission. As a Business Analysis Associate II within JPMorganChase, you will analyze and create test account data for user acceptance testing of credit card applications. You'll have the opportunity to make a significant impact by supporting process improvements, key initiatives and expanding your creative skills in a supportive and collaborative environment. Join us and contribute to our mission while advancing your career.

Requirements

• Proven ability to coordinate cross-functional collaboration, with experience in working with diverse teams across an organization.
• Provide quality service to customers through continuous communication.
• Strong understanding of credit card data structures and processing.
• Proficiency in using macros and API automation for building and conditioning test data.
• Excellent verbal and written communication skills, with the ability to communicate effectively on both a technical and business level.
• Strong attention to detail and ability to analyze detailed business requirements.
• Ability to raise questions and seek resolution to outstanding clarifications required for test case identification.

Nice To Haves

• Capability to leverage artificial intelligence and AI tools to enhance data analysis, uncover business trends, and provide actionable insights for strategic decision-making.
• Ability to contribute to a collaborative work environment by sharing knowledge and supporting team initiatives.
• Competence in technology/process release management, with proficiency in using software applications, digital platforms, and other technological tools to solve problems and improve processes.
• Experience with database management systems (e.g., SQL, Oracle).
• Experience in agile development environments.
• Automation skills are helpful but not required.

Responsibilities

• Develop and implement automation strategies, leveraging systems architecture knowledge to optimize processes and drive efficiency within the department.
• Coordinate cross-functional collaboration, working effectively with diverse teams across the organization to align efforts, share knowledge, and drive the successful implementation of business strategies.
• Create and manage test account data that will be used in UAT, ensuring it is comprehensive and covers all necessary testing scenarios.
• Ensure that the test data accurately simulates real-world conditions to effectively test the credit card application systems.
• Utilize macros and API automation to efficiently build and condition test data, reducing manual effort and increasing accuracy.
• Communicate effectively with team members to facilitate smooth testing processes and address any data-related issues.
• Maintain clear records of test data and any changes made during the testing process to ensure traceability and accountability.

What This Job Offers

• Industry: Credit Intermediation and Related Activities