About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Analysis Advisor within PNC's C&IB Business Technology Originations organization, you will be based in Pittsburgh, or Philadelphia, PA, Cleveland, OH, Wilmington, DE, Houston, Austin, or Dallas TX, Charlotte NC, Birmingham AL, Jacksonville, FL, or Atlanta, GA. Overview: As a Business Analysis Advisor, you will be responsible for directing the research, discovery, collection and interpretation of business requirements. You will participate in the development and review of complex processes and procedures, workflow analytics and reporting. You will also consult and recommend the frameworks, methodologies and processes involved in business requirements and traceability for business analysis teams. The ideal candidate will meet the following qualifications: • Strong problem-solving skills with a focus on continuous improvement and optimization • Exposure to Banking/Financial Services with an understanding of AML and/or KYC processes. • Understanding of Regulatory, Policy and Data Governance • Excellent written and verbal communication skills for both technical and non-technical audiences. • Experience with data visualization tools (Tableau, or Power BI) • Proficient with SQL • Familiar with Agile Methodologies (groom back logs, write user stories, etc) • Understanding of Business flow processes with the ability to map current vs future state processes • Must have the ability to understand the business process, data, and technology and how they relate • Understanding of A.I. capabilities • Understanding of API driven networks and systems This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Requirements

  • Strong problem-solving skills with a focus on continuous improvement and optimization
  • Exposure to Banking/Financial Services with an understanding of AML and/or KYC processes.
  • Understanding of Regulatory, Policy and Data Governance
  • Excellent written and verbal communication skills for both technical and non-technical audiences.
  • Experience with data visualization tools (Tableau, or Power BI)
  • Proficient with SQL
  • Familiar with Agile Methodologies (groom back logs, write user stories, etc)
  • Understanding of Business flow processes with the ability to map current vs future state processes
  • Must have the ability to understand the business process, data, and technology and how they relate
  • Understanding of A.I. capabilities
  • Understanding of API driven networks and systems
  • Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
  • Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience.
  • Certifications are often desired.
  • In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Nice To Haves

  • Business Needs
  • Business Processes
  • Data Analytics
  • Decision Making
  • Management Reporting
  • Prioritization
  • Waterfall Model
  • Analytical Thinking
  • Business Assessment
  • Business Process Modeling
  • Consulting
  • Effectiveness Measurement
  • Information Capture
  • Problem Solving
  • Process Management
  • Project Management
  • Requirements Analysis
  • Software Product Business Knowledge

Responsibilities

  • Directs the research, discovery, collection and interpretation of business requirements.
  • Participates in the development and review of complex processes and procedures, workflow analytics and reporting.
  • May provide senior level consultation and communicates with clients and technology teams on business designs, problem solving and business analysis to support project goals and objectives.
  • Consults and recommends the frameworks, methodologies and processes involved in business requirements traceability for business analysis teams.
  • Independently mentors, leads, and coaches other associates to affect knowledge transfer.
  • Oversees the development and maintenance of all applicable policy and procedure documentation.
  • Translates business needs, processes and/or procedures by partnering with applicable experts and business stakeholders to determine and articulate needs.
  • May communicate with senior level stakeholders and technology teams on complex business requirements.
  • Leads multiple business analysis project management processes through planning, quality assurance and effectiveness assessment.
  • Provides direction for the successful deployment of projects.
  • Drives the development, analysis and distribution of complex reporting.

Benefits

  • PNC offers a comprehensive range of benefits to help meet your needs now and in the future.
  • Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
  • In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
  • To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com.
  • PNC’s total rewards package includes things like time off, benefits, learning and career development, wellness programs, recognition and much more.
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