Business Administration

Dr J Skinclinic • Cerritos, CA

408d • $35,360 - $49,920 • Remote

About The Position

The Business Administrator at Dr. J SkinClinic plays a crucial role in supporting various departments by managing special projects, coordinating meetings, and assisting with order processing. This position is essential for ensuring smooth operations within the office, particularly in customer support, sales, and marketing activities.

Requirements

• 3 years of experience in business administration, preferably in a skincare or cosmetic company.
• Strong analytical skills.
• Excellent communication skills, both verbal and written.
• Proficiency in Microsoft Office Suite.
• Experience in project management.
• Data entry skills and general office skills.
• Ability to work effectively at all levels of the organization.

Nice To Haves

• Experience in customer service roles.
• Supervising experience.

Responsibilities

• Assist with the day-to-day activities within the Order Fulfillment division.
• Responsible for fulfilling orders on a daily basis from platforms like Costco, Amazon, Shopify, and UNFI.
• Assist with private labeling and purchasing material.
• Act as the liaison with other departments regarding order status.
• Research and resolve complaints regarding product inquiries or orders to ensure customer retention and satisfaction.
• Communicate with customers via phone or email with exceptional customer service skills and solid product knowledge.
• Assist Account Manager with invoicing, account receivables, and account payables.
• Monitor and maintain periodic reports in a timely manner, including sales, e-Commerce, and financial reports.
• Support the marketing department.
• Support the sales department.
• Efficiently and accurately assist with front desk or other administrative duties.
• Provide administrative support and coordination on projects as assigned.
• Administer, organize, and maintain project files, both hard copy and electronically.
• Prepare, coordinate, and represent the company at trade shows.
• Perform other duties and responsibilities as may be required.

Benefits

• 401(k)
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Chemical Manufacturing
• Education Level: Associate degree