Business Admin. Counseling Center

University of Rochester•Amherst, MA

About The Position

As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. Performs administrative functions for the Counseling Center and is the principal liaison to other University Offices for matters related to student status and mental health concerns. Manages staff Human Resources including supervising clerical support staff, trainee recruitment and credentialing; prepares and administers the departmental budget. The Administrator also participates in policy and procedure development and serves as principal assistant to the Director, University Counseling Center.

Requirements

Bachelor’s degree (required)
Three years experience in healthcare setting, including at least two in a supervisory capacity and overseeing budget duties (required)

Nice To Haves

Master’s degree (preferred)
Equivalent combination of education and experience accepted (preferred)
Excellent communication and interpersonal skills with expertise in a team setting.
Strong customer service skills.
Excellent organizational skills and ability to develop and maintain clear record-keeping systems.
Strong problem solving ability.
Proficient in Microsoft office products, use of an electronic health record and knowledge of mental health practice standards.

Responsibilities

Maintains department accounts.
Prepares information for capital and operating budget.
Reconciles UR ledgers monthly.
Reconciles receipts and payment records monthly.
Prepares, submits, records and tracks requests for extra compensation.
Process requests for payment and requisitions as needed for purchasing supplies.
UCC P-Card user.
Enter journal entries and process invoices from UR approved suppliers and internal suppliers.
Assist with Workday expenses related to reimbursements for faculty, staff, and students.
Assist with budget projections for following fiscal year.
Supports finance functions at the department level, including reviewing budget expenditures and forecasting future needs.
Prepares and processes financial transactions.
Responsible for budgeting and forecasting activities and payroll.
Oversees expenditures, expenses, and strategic and operational fiscal management.
Coordinates recruitment, hiring and terminating, along with onboarding psychology interns and post-doctoral fellows, social work interns and social work fellows, including credentialing, licensing, appointments, pay, benefits and the like as appropriate.
Advertises positions, maintains candidate files and coordinates interview scheduling.
Participates in recruitment of senior staff as directed by the Director, UCC.
Facilitates the onboarding process for incoming faculty and staff, adhering to the AAAHC and URMC standards where applicable.
Oversee UCC payroll practices and procedures and serves as timekeeper.
Process PAFs.
Create mypath accounts for incoming SW interns.
Manages internal HR components, including maintaining internal vacation, sick, and Professional Development time for staff/trainees.
Supervises UCC Intake Coordinators, including recruitment, employment decisions, scheduling, weekly supervision meetings, evaluation and ongoing training.
Provides direct support and coverage during busy periods and staff absences.
Represents UCC and serves as initial contact and liaison for departments and schools in communicating instructions and interpreting UCC administrative policies and procedures to students, parents, faculty, staff and the public.
Demonstrates sensitivity to confidentiality concerns and the nature of crisis situations.
Coordinates mandated mental health assessments and medical leave evaluations.
Provides executive assistance to the Director, UCC, managing calendars, maintaining files, initiating, revising and completing confidential correspondence.
Aids in planning and completion of projects initiated by the Director.
Composes instructions to follow-up and complete projects.
Provides and/or delegates support for the Director of Training, Clinical Case Manager, and Clinical Director.
Particiates in monthly and weekly meetings and keeps minutes on Senior Staff meetings.
Writes on call schedule for trainee/senior staff/ counselors in residence and acts as a liaison with the answering service when changes need to be made.
Other duties or projects as assigned, including: Assists in space management, maintenance, moves and renovations; plans, consults, and coordinates activities with River Campus Facilities, Telecommunications, outside vendors, and contractors.
Interacts with Housekeeping, Public Safety, and other University departments, and other similar duties.
Serves on committees as requested, participates in quality assurance & UHS operations team meetings