Business Account Liaison

Career Team•Denton, TX

7d•$60,000 - $70,000•Onsite

About The Position

Career TEAM is seeking a Business Account Liaison to join our team in North Central Texas. This role will focus on delivering specialized support to employers, with a strong emphasis on small to medium-sized businesses. This position is responsible for cultivating and maintaining long-term, mutually beneficial employer partnerships that drive increased engagement with available workforce programs, services, and resources. The Business Account Liaison will report directly to the Business Services Manager.

Requirements

Bachelor’s degree in Business Administration, Human Resources, or a related field or previous experience in business consulting, workforce development, or a similar role
Minimum of three years of professional experience in sales, marketing, human resources, or a related field
Demonstrated success in managing employer or vendor relationships and delivering client-focused solutions
Strong communication skills, both written and verbal, with the ability to engage effectively via phone, email, and in-person interactions
Proven ability to work independently, prioritize tasks, and manage multiple projects in a fast-paced environment
Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
Strong organizational skills, attention to detail, and ability to analyze data to inform strategic decision-making
Valid driver’s license in good standing and reliable transportation with proof of liability insurance
Flexibility and adaptability to respond to evolving business needs and priorities.

Nice To Haves

Experience with Microsoft Business Intelligence tools is preferred
Knowledge of workforce development programs, employer engagement strategies, and labor market trends is highly desirable
Bilingual or Multilingual
Strong multitasking abilities and proactive approach to tasks
Training in Trauma Informed Care, evidence-based practice, and/or whole family services

Responsibilities

Implement creative recruiting processes and initiatives for employer engagement and relationship building
Implement creative recruiting initiatives and tailored workforce solutions that address specific employer needs and support talent development
Plan, coordinate, and facilitate in-person and virtual recruiting and hiring events across industries in partnership with community stakeholders
Promote and expand employer utilization of work-based learning initiatives such as registered apprenticeships, internships, customized training, and on-the-job training (OJT)
Deliver workshops to employers on industry trends, talent acquisition and retention strategies, quality job principles, and labor market insights
Conduct employer needs assessments and surveys, provide analysis, and develop action plans to address identified challenges
Assist employers in creating job descriptions, analyzing labor market data, and facilitating compensation studies to ensure competitive hiring practices
Support the implementation of new business service offerings and workforce initiatives in collaboration with employers and program partners
Negotiate and develop agreements for transitional and permanent job opportunities, including OJT, subsidized employment, and work experience placements
Collaborate daily with workforce center staff and Business Outreach Specialists to ensure timely and coordinated service delivery
Create and maintain seamless communication channels with internal teams to track employer relationships and share relevant business intelligence
Accurately enter and manage employer data in state and local systems of record (WIT and CRM) and generate contextualized reports as needed
Monitor, track, and report on job placements, employer engagement activities, and participant progress in employment and training programs
Promote Workforce Solutions for North Central Texas by participating in events, sharing key initiatives, and strengthening brand awareness throughout the business community
Meet or exceed established performance benchmarks on a weekly, monthly, and annual basis
Perform additional related duties as assigned to support program success and employer satisfaction
Approach each day and task with a “ZAG” mindset
Other duties and projects as needed