Business Account Executive 3, SMB Direct Sales (Outside Sales)
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About The Position
Comcast is seeking a Business Account Executive 3 for its SMB Direct Sales team, focusing on outside sales. This role is pivotal in selling Comcast's Internet, Data, Video, and Voice services to small and mid-sized businesses, with a particular emphasis on advanced communications solutions such as PRI, Hosted PBX, and multi-location opportunities. The successful candidate will engage in face-to-face sales presentations, showcasing their knowledge of Comcast's latest products and services, and promoting bundled solutions to ensure customers receive the optimal offerings for their needs. The position requires a proactive approach to sales, with the goal of exceeding departmental financial and unit targets while staying informed about the competitive landscape and emerging technologies to effectively position Comcast Business Services in the marketplace. The core responsibilities of this role include developing a territory that encompasses local business partnerships and organizational affiliations, enhancing Comcast's brand presence. The Business Account Executive will maintain quality sales records and prepare necessary sales and activity reports. Customer satisfaction is paramount, and the executive will be responsible for creating a positive impression of the Comcast experience. New acquisition sales will be a significant focus, with the generation of leads through various prospecting activities such as cold calling, canvassing, customer referrals, and partner relationships. The role also involves identifying areas for improvement through a consultative process to enhance communication effectiveness for prospects. Managing a defined territory with a comprehensive business plan is essential, as is collaborating with technical, customer service, and support staff to ensure a seamless customer sales experience. The executive will consistently maintain a pipeline of qualified prospects to meet and exceed monthly quota performance. Knowledge of Comcast's products and services is crucial to facilitate sales efforts, and adherence to company standards and professionalism is expected. Regular attendance and punctuality are also emphasized, along with a commitment to the company's operating principles, customer experience, and team collaboration.
