Cambia-posted 3 months ago
$85,000 - $98,000/Yr
Full-time • Mid Level
Remote • Renton, WA
Insurance Carriers and Related Activities

Cambia's Business Support Services Team is living our mission to make health care easier and lives better. The Business Systems Analyst Support Services participates in the daily support, maintenance, and enhancement of existing systems, as well as the development, configuration, and delivery of new systems to directly support Cambia Core Strategies and Key Initiatives - all in service of making our members' health journeys easier. If you're a motivated and experienced Business Systems Professional looking to make a difference in the healthcare industry, apply for this exciting opportunity today!

  • Accountable for functional system design and configuration.
  • Write and execute ad-hoc reports and queries.
  • Conduct unit testing, user acceptance testing and end-to-end testing for configuration along with regression testing of fixes, enhancements, and system upgrades.
  • Perform post implementation quality assurance, troubleshooting and issue resolution.
  • Respond to customer inquiries regarding system functionality, modification, and status of issue resolution.
  • Review, analyze and resolve sustainment issues associated with systems and/or processes.
  • Develop scripts that move data or update data in a manner that replicates online functionality.
  • Review and approve high-level data flows, functional and technical specifications, system implementation staging, change control, design alternatives and functional system requirements.
  • Assist in the training and communication of system changes for end-users and other impacted staff.
  • Schedule, organize, and prioritize work to ensure timely completion of all work simultaneously assigned or in progress.
  • Act as a liaison between the business areas and our DTS counterparts.
  • Assist in development of Business Analysts.
  • Back up Lead BSA as required.
  • Perform in a project leadership role.
  • Assist with project or production support duties as directed by leadership or Project Manager.
  • Support new technology to improve business processes.
  • Minimum three years experience in defining and analyzing business requirements.
  • Functional systems design and configuration experience.
  • Experience with Business Systems Analysis and User Acceptance Testing methodology.
  • Experience with project or production support duties.
  • Prior leadership experience preferred in a Senior, Lead, or Supervisory role.
  • Facets configuration experience (MUST HAVE).
  • Bachelor's degree in Mathematics, Business Administration, or related fields.
  • Three years' experience in defining and analyzing business requirements, process modeling, functional systems design, or configuration and/or acceptance testing is desired.
  • Experience with a business area that is supported by this position is required.
  • Equivalent combination of education and experience.
  • Demonstrated ability to develop general and detailed functional requirements.
  • Demonstrated ability to create and perform system testing, along with the ability to report on the results of such testing.
  • Ability to facilitate and carry out system configuration decisions.
  • Ability to facilitate communication between technical and business staff.
  • Ability to work in a team environment along with the self-motivation to work independently.
  • Demonstrated ability to tolerate and manage ambiguity.
  • Proven analytical skills.
  • Proven communication skills with an ability to be both clear and concise.
  • Ability to answer questions from Level I team members and provide support.
  • Demonstrated competency in one or more business area that is supported by this position.
  • Must have advanced SQL knowledge and report-writing capabilities.
  • Basic understanding of software development lifecycle from conception to delivery.
  • Medical, dental and vision coverage for employees and their eligible family members, including mental health benefits.
  • Annual employer contribution to a health savings account.
  • Generous paid time off varying by role and tenure in addition to 10 company-paid holidays.
  • Market-leading retirement plan including a company match on employee 401(k) contributions.
  • Up to 12 weeks of paid parental time off.
  • Award-winning wellness programs that reward you for participation.
  • Employee Assistance Fund for those in need.
  • Commute and parking benefits.
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