Bus Monitor

Beacon Mobility•Poughkeepsie, NY

25d•$16

About The Position

The Monitor is responsible for supporting the transportation of clients in a safe and efficient manner consistent with the organizational mission and vision and in compliance with company policy and applicable laws. Specific responsibilities include assisting driver with directions as needed, taking attendance of clients, interacting with clients, program personnel, and client support staff in the field, communicating with dispatch in a clear and concise manner, de-escalating any conflicts between clients and reporting it, and maintaining a professional appearance and demeanor in the field. This position generally follows a typical Monday through Friday work week and is considered a split shift position, with AM runs in the morning and PM runs in the afternoon. However, there are some situations that would dictate otherwise as required by customer demand such as charters, med runs, or shuttle runs. Duties and Responsibilities: Ensure transportation and workplace safety policies are in compliance with company, state and federal regulations. Safely transport clients to and from programs in the mornings and afternoons. Ensure that the bus is always kept clean. Ensure safety of all clients. This includes securing wheelchair bound clients as well as operating the wheelchair lift and checking working condition of seatbelts. Keep your routes updated and dispatch abreast of any issues that may arise (e.g. running behind schedule). Report all disciplinary issues to operations staff so appropriate measures can be taken. Assist clients with getting on and off the bus as needed. Be flexible and assist other routes as needed. Work as a member of a team – with drivers, operations staff. Attend periodic regular safety trainings. Buckling of client’s seatbelts and checking periodically that clients remain buckled. Assist driver with directions as needed. Cleaning bus during course of duty shift Filling out run sheet data. Being dependable and on time. All other job duties as assigned by Supervisor/Manager and/or his or her designee.

Requirements

High School Diploma/GED
Be at least 18 years of age
Ability to pull and push 250 lbs. and lift up to 50 lbs.
Ability to sit for long periods of time and bend to secure wheelchair bound clients
Ability to display empathy towards clients
Willingness to grow within the company

Nice To Haves

Applicable transportation industry experience
Experience with transportation, logistics, or navigation software
Experience using electronics and tablets
Experience in transporting individuals who have developmental disabilities
First aid qualified

Responsibilities

Assisting driver with directions as needed
Taking attendance of clients
Interacting with clients, program personnel, and client support staff in the field
Communicating with dispatch in a clear and concise manner
De-escalating any conflicts between clients and reporting it
Maintaining a professional appearance and demeanor in the field
Ensure transportation and workplace safety policies are in compliance with company, state and federal regulations
Safely transport clients to and from programs in the mornings and afternoons
Ensure that the bus is always kept clean
Ensure safety of all clients. This includes securing wheelchair bound clients as well as operating the wheelchair lift and checking working condition of seatbelts
Keep your routes updated and dispatch abreast of any issues that may arise (e.g. running behind schedule)
Report all disciplinary issues to operations staff so appropriate measures can be taken
Assist clients with getting on and off the bus as needed
Be flexible and assist other routes as needed
Work as a member of a team – with drivers, operations staff
Attend periodic regular safety trainings
Buckling of client’s seatbelts and checking periodically that clients remain buckled
Cleaning bus during course of duty shift
Filling out run sheet data
Being dependable and on time
All other job duties as assigned by Supervisor/Manager and/or his or her designee