The Monitor is responsible for supporting the transportation of clients in a safe and efficient manner consistent with the organizational mission and vision and in compliance with company policy and applicable laws. Specific responsibilities include assisting driver with directions as needed, taking attendance of clients, interacting with clients, program personnel, and client support staff in the field, communicating with dispatch in a clear and concise manner, de-escalating any conflicts between clients and reporting it, and maintaining a professional appearance and demeanor in the field. This position generally follows a typical Monday through Friday work week and is considered a split shift position, with AM runs in the morning and PM runs in the afternoon. However, there are some situations that would dictate otherwise as required by customer demand such as charters, med runs, or shuttle runs.
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Job Type
Part-time
Career Level
Entry Level
Industry
Transit and Ground Passenger Transportation
Education Level
High school or GED
Number of Employees
5,001-10,000 employees