Bus Exp Plan & Admin Grp Mgr

PNC • Strongsville, OH

1d • $100,000 - $211,600 • Onsite

About The Position

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Business Experience, Planning & Administration Group Manager within PNC’s Business Management Office, you will be based in Pittsburgh, PA; Birmingham, AL; Dallas, TX; Denver, CO; Cleveland, OH, and Richmond, VA. Due to the nature of this position we are seeking passionate Business Experience Professionals. Candidates should have experience with the following: Strategic Leadership & Organizational Alignment Lead Business Management Office functions supporting Corporate Functions and Technology. Act as a liaison between technology teams and enterprise business teams, ensuring shared priorities and coordinated execution. Serve as a strategic advisor and operational extension of the CIO, supporting visibility, communication, and enterprise‑level decision processes. Business Operations & Reporting Oversee advanced analytics, automation, and executive‑ready reporting. Integrate data, dashboards, and metrics across HR, Risk, Finance, and Technology. Drive continuous improvement via modern tools, automation, and optimized workflows. Governance, Risk & Controls Partner closely with Risk and Compliance to ensure operational, reporting, and control expectations are met. Support governance routines, annual planning, audit readiness, and enterprise standards. Workforce & Organizational Planning Collaborate with HR and Workforce Technology on headcount planning, org design, labor strategy, and organizational health metrics. Align workforce planning with business and technology strategy. Communications, Outreach & Engagement Develop leadership communications, CIO updates, and enterprise messaging in partnership with Marketing and Communications. Support enterprise outreach, town halls, engagement programs, and technology storytelling. Innovation & Enterprise Collaboration Partner with the Enterprise Garage and innovation teams to advance new technologies and modernized practices. Promote automation, reporting modernization, and new enterprise capabilities. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Oversees cross-functional teams to improve line of business planning methods. Defines key line of business initiatives and growth strategies and programs that will drive line of business objectives. Demonstrates commitment to quality by delivering customer focus, appropriate risk management practices and leadership standards to customers and/or internal partners. Responsible for the evaluation and transformation of business models for the line of business to improve their organizational effectiveness, expand business, and increase profits Leads team in execution of strategic plan and/or specific initiatives to achieve line of business goals. Develops strong partnerships with key decision makers to ensure cross-business and cross-functional alignment and synergy. Leads a team or multiple teams that develop and implement best practices and learning plans to meet business objectives. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Requirements

• Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.
• Roles at this level typically require a university / college degree.
• Higher level education such as a Masters degree, PhD, or certifications is desirable.
• Industry-relevant experience is typically 8+ years.
• At least 5 years of prior management experience is typically required.
• Proven leadership experience with a moderate to large scope of responsibility is required.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Nice To Haves

• Business Development
• Business Intelligence (BI)
• Competitive Advantages
• Competitive Strategies
• Data Integration
• Data Mining
• Project Management
• Quality Assurance (QA)
• Risk Management
• Software Development
• Strategic Planning

Responsibilities

• Oversees cross-functional teams to improve line of business planning methods.
• Defines key line of business initiatives and growth strategies and programs that will drive line of business objectives.
• Demonstrates commitment to quality by delivering customer focus, appropriate risk management practices and leadership standards to customers and/or internal partners.
• Responsible for the evaluation and transformation of business models for the line of business to improve their organizational effectiveness, expand business, and increase profits
• Leads team in execution of strategic plan and/or specific initiatives to achieve line of business goals.
• Develops strong partnerships with key decision makers to ensure cross-business and cross-functional alignment and synergy.
• Leads a team or multiple teams that develop and implement best practices and learning plans to meet business objectives.

Benefits

• PNC offers a comprehensive range of benefits to help meet your needs now and in the future.
• Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
• In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager